I have not received mail in over 3 weeks. Billing companies are sending me emails stating that my address is suddenly invalid, not recognized by USPS, etc. and therefore they can't send me my mail. I have tried sending emails to USPS customer service and calling this office during their business hours on different days at different times. The phone rings repeatedly and then the line disconnects. I was previously receiving mail for many months. Name is clearly on the outside of my mailbox. And I registered when I moved in. Informed delivery from USPS shows that my mail is being scanned. However, it is not being delivered to me. They also previously claimed my package could not be delivered because of an access issue and that they would attempt delivery again. There was no access issue, no inclement weather, and they did not attempt delivery again. Instead, they held the package for customer pickup. The office picked up the phone one time, and the manager said he'd resolve the issue and send me my package. I eventually received the package. But still no mail. Unable...
Read moreAlthough they are "open" until 8pm, that only really means they accept mail until that time. I arrived at 5:15pm and the mail had already been collected from this location. This "post office" is located in the area's business center where postmarking mail by certain dates is important to businesses for various administrative/legal requirements. It's deceptive to call themselves a "post office" that's "open" until 8pm. They might as well be a mail box. Had I not wasted my time going to this location, I easily could have gone to a real post office to make the deadline. I give them 1 star for being a typical, inefficient, federally-operated agency. But then again, what federal agency isn't a joke...
Read moreI was going to two other locations after my ō convention, so I sent the package to my home. My box was Visibly f-up when it arrived and nothing in the box was mine. My post office said that this location is not an accredited post office. So they could have damaged the box there, and then sent the box. Because there was no proof of damage in the log of shipment.
My post office did not want to take this package back because I opened it, and when they did take it back they were to ship it to lost items, but instead sent the box two more times to me. Next time I’m buying an extra bag and bringing it with me. The airport has more liability then the post office. More then...
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