BODYROK Marina — Local services in San Francisco

I absolutely love BODYROK! Especially this location! It’s changed my life for the better and keeps me consistently working out when I’ve never kept up a workout program in my life until now. The community at this location is incredible as well! I was nervous to join because I had no knowledge of Pilates and immediately was welcomed by the amazing instructor Ariana who helped me become a regular super quickly! All the instructors are very helpful and quickly onboarded me and helped me with modifications since I’m working through cycling/drumming injuries. I also want to give a shoutout to Jessie! She is absolutely incredible!! I love how she voices how to correct your form as you’re starting a new move as well as demonstrates the move on a machine nearby. It’s so helpful! She also came over and moved my bars for me and I just love how helpful she is. I also super appreciate how she is supportive of taking modifications and makes you feel great about it instead of discouraging it. Her playlists are so modern and fun too! Loved all the modern takes on classic songs. She’s one of the best instructors I’ve ever had and I ALWAYS look forward to her classes.

Everything is great at this location! Love the...

Really like the place, it’s my 3rd Pilates studio and is the perfect one for me. It’s not too expensive. I’ve been to some cardio sculpt and flow classes. Julie is amazing, she’s in on fridays for flow sessions, and she actually cares for you to do everything right. She came to me several times to show me how to do the exercise properly, and when I wasn’t getting it, she asked if she can touch me (I’m totally okay with it) and actually corrected my posture, so that I started to feel the right muscles. But not all the instructors are like that, in other classes I usually just do what they’re saying and they don’t bother you (maybe to not distract or smth), but I saw others ask for help and they happily do so.

The place is also super inclusive, you see other people with normal body sizes, along with pretty fit people, which helps to feel more comfortable. The front desk is also super nice and are willing to help you with...

At some point I'll come back and provide a detailed review of the instructors (most are excellent, and I do love coming here) but I'm so frustrated by the service. They don't pick up the phone, there's no way to leave a voicemail, and they don't answer emails. The front desk staff are sweet, but they also don't have any answers, and you get a lot of, "email us, someone will get back to you!".... :/. It's been 18 days and counting -- not even an acknowledgment. (As a comparison point, you can text...