Wild-Horse of Santa Fe Fine jewelry gold, silver southwestern Jewelry — Local services in Santa Fe

June '23 was my bucket list trip to Santa Fe. I knew I would indulge in some Native American sterling silver jewelry. While exploring the city on day #1, I stumbled upon this store and loved the items in the display case so had to go in. I appreciated the fact that I was listened to for my likes/dislikes, and approximate budget. I bought a gorgeous Zuni lapiz inlaid bracelet which they custom fit to my wrist. I also found another cuff style bracelet that had horse hair in it. Pricing was very fair/competitive.

Sales is one factor but I had an issue after I got home that somehow one of the lapiz stones fell out. I reached out to Oscar and he said send it back and they would repair it. It came back a few weeks later in absolutely MINT condition. So having both Sales & Service be 10/10 is a rare find.

Highly recommend them and I am a consumer that expects reliable...

My ring had a stone fall out less than 24 hrs of purchasing. I paid $20 to mail it back to Wildhorse, they fixed it and sent it back to me then the ring had a different stone fall out less than two weeks later. Now they will not answer my calls or call me back - I've left 2 voicemails and called 5 times in the last week. I do not want to keep paying extra money to mail my ring back for repairs every two weeks. Very disappointed in quality and customer service.

Update: The store has responded since emailing them and have accommodated all of my concerns. Thanks to Ash for responding and offering to pay for the shipping and...

In my experience, Ash does an unusually good job of assessing what you are already wearing in terms of jewelry to guide you to what he has available as a match. His selection is stunning! I've gotten many, many compliments on the bracelet I got from him that was a big chunk of Fox high grade turquoise he gave me at a very good price! As author of the book HIRING THE BEST PEOPLE I've been asked to speak at the biggest human resource conferences in the country and give Ash and Wildhorse of Santa Fe my highest recommendation of someone to do...