Sportsman's Warehouse — Local services in Santee

I had a good transaction immediately followed by a bad one. Ordered in a firearm online was able to come in and do the paperwork and submitted a paper copy of proof of residency at the time of transaction. Went to pick it up after my waiting period, No issues. Received the notification the next day that something else I had ordered was in store and but I need to come start paperwork. I arrived there the very next day after the first transaction was complete to start paperwork to be told that I had to kill trees and bring a copy of my Proof of residence again because they shredded them the night before after the transaction was complete. This is the only gun store in San Diego that does not hold on to proof of residency and shreds it when the transaction is complete. Furthermore an older employee at the gun desk when I brought up the issue started becoming aggressive with me, and then turned around and tried to gaslight me in front of everyone making it seem like I was the one being aggressive for calling them out on their stupid practice. Her behavior has made me deeply reconsider whether or not I will be doing business with this...

It's great to see a larger outdoorsman retail store in East County. Walking in, you notice how clean it is and are greeted by a large selection of gear for shooting, hunting, camping, and even outdoor cooking. It was exactly what I wanted in San Diego. Their prices on the ammunition were also very reasonable and not gouging like you see with most of the other local competitors. The only complaint I have is the staff now. Having visited multiple times, the staff was very helpful at first, and you could tell they had someone leading with retail sales experience. Passing forward six months later and there is new staff and they are kind but not very helpful or experienced and obviously need better management. I can only assume they brought in experienced managers from other stores to start up and train but left shortly after it got going. I will continue to shop at Sportsmans for the large selection and cleanliness of the store, but I wouldn't expect much from...

Just another typical day at Sportsmans warehouse. Line around the block at the gun counter. Two employees punching the clock waiting for their next break that cannot move any slower behind the counter. And supposedly only one guy has access to the ammo cabinet in a store that specializes in hunting, fishing, and outdoor activities. And that guy is on break! This is a complete embarrassment to the company and all the clients that keep it in business. Zero motivation from all of the employees, they all look irritated that people are here spending hard earned money so some guy can get paid $20 an hour to sit on his phone for 15 minutes on break instead of helping the people spending hundreds or thousands of dollars. You guys need to all wake the heck up and come to reality. Guaranteed if all these employees were on a commission basis not a single one of them will be complaining about the line nor finding every excuse to...