Jo Malone London — Local services in The Woodlands

I want to give a huge thank you to Nadia, the Store Manager, for her incredible customer service! I had placed an order but got caught up with work and missed my pickup deadline. When Nadia called to follow up a couple days later, I explained my situation and was ready to just let the order cancel and reorder it online for delivery. Instead, she immediately took care of everything and had my package shipped out right away, and it arrived beautifully packaged with all these little goodies inside!

This meant a lot to me because I’ve had my original bottle of Midnight Musk & Amber for over five years, rarely spraying scared of running out! This purchase was really special to me, and Nadia made the whole experience effortless and personal. Exceptional service like that truly goes a long way these days. Thank you for the care and kindness, it reminded me why I love Jo...

I have to start by saying I’ve never purchased or felt the need to purchase good quality cologne. But stepping into such a beautiful store and being greeted by one of the sweetest and most helpful attendant Phyllis really changes things. She was knowledgable and kind, and knew exactly how to layer the colognes to get a perfect scent. Safe to say Phyllis may have made a regular. Thank you for...

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I had an incredible shopping experience at Jo Malone on Market Street in The Woodlands, all thanks to Phyllis! She’s exceptional. Her product knowledge and friendly demeanor made my visit a delight. With her expert guidance, I found the perfect fragrances. I highly recommend this store, especially with Phyllis as your guide. Thank you, Phyllis and Jo...