Returning to The Jewelry & Coin Exchange is akin to finding a silver coin in a world of change—timeless, trustworthy, and always of value. The team’s professionalism and expansive knowledge are as solid as the silver they expertly appraise and trade. It's this unwavering quality that cements their place in the hearts of those who walk through their doors.
Arto stands out as the artisan of jewelry repair, his hands skillfully bringing back the luster to beloved items, much like polishing a silver heirloom to reveal its former glory. His expertise is a testament to the store's dedication to excellence.
The secure, welcoming environment parallels the steadfastness of silver—reliable and enduring. This store isn't just a business; it’s a bastion of quality and assurance in the craft of jewelry and coin exchange.
For their consistent delivery of service that's as sterling as the silver in their cases, The Jewelry & Coin Exchange earns a five-star accolade from me. It’s a place where value is not only measured in carats or currency but in customer experiences that...
Read moreAlthough the staff here are very polite and I was able to get my engagement ring resized in about an hour or so, I noticed a few minutes after we left that there were scratches and gouges all around the band that were very obvious. I did not notice this initially due to only being concerned with the fit.
While I was immediately invited back to fix it when I called to inform them that they scratched my ring and it was then buffed out - I am still confused and disappointed that they would cause damage and not notice what happened before they gave it back the first time.
The ring has lost quite a bit of its white gold look due to having to be buffed and will have to be re-dipped already - and I've only had it for a few months.
I hope they learned to pay closer attention to their work and unfortunately I will not be using their...
Read moreThey deal in stolen items, and they know it. We were robbed by someone doing work in our house who took the stolen jewelry here. Some of the items were engraved with our names, so you have to wonder if they bother to ask what the relation is to the person pawning. They are required to hold items for one week, and then they promptly melt them down so that they don't have to give up anything that is later claimed as stolen. We put a hold on our stolen items as soon as we knew they were missing, but it was a few days too late. It takes a few days to realize things are missing and to track them down at Leads online. One week is not fair to the people whose things are being...
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