One East Broadway — Local services in Tucson

An absolute nightmare.

This is without a doubt the worst place I've ever lived, do not believe the shill reviews posted here. Just consider this, I paid $6000 to get put of my lease to end my nightmare living situation at this terrible apartment.

First off, when I moved in the guest toilet wasn't working, one of the bulbs was out in the master bedroom, there was a stain next to the guest bathroom toilet that looked ALOT like fecal matter.

Also, the exit gate has been malfunctioning since I moved in, it has consistently failed to open, and it has repeatedly closed on multiple residents cars (including my own). It has gotten to the point where an email was sent to residents apologizing for the issue. This is NOT OK, but it doesn't seem to be a big concern to management as the issue continues.

Okay, I'm a reasonable person, I understand that things can be missed by the maintenance people that apparently check the unit before someone moves in and electronics can malfunction. However, this pales in comparison to what I'm about to describe.

There is absolutely no sound isolation coming from above, every morning between 4-5am I was woken by what sounded like a circus by my above neighbor. Also, something is seriously wrong with the plumbing, imagine being woken up on a nightly basis by what sounds like an earthquake, because one of the above neighbors flushed their toilet. You would think $2200/month would be enough to secure a decently quiet place, this is not the case at 1 East Broadway. This is not a luxury apartment, it is more like a college dorm.

Finally, the management, specifically Crystal. She is one of the rudest most insincere people I have ever met. You do not want this person as your landlord because she will not help you one bit with respect to your concerns. I can sum up her attitude with one of my nightmare experiences of dealing with her: The noise above got so bad one night that I decided to take the elevator up to have a reasonable chat with my upstairs neighbor. I pressed the button for elevator and almost missed it because I was looking at my phone. As it was closing I stuck out my leg to block it so that I could get in...Crystal apparently saw this on the cameras and accused me the next day of kicking in the elevator door. All I could do was look at her in shock, it was obvious that she could care less about helping me deal with the upstairs noise.

This was a valuable lesson for me, you don't always get more by paying more. Do not make the same mistake as me, avoid this apartment like the plague. Believe it or not the $6000 I paid to get out of the lease was the best decision I've made, my nightmare is finally over. I am now living in a much cheaper place and I can actually sleep at night.

There is much more, but what I've described above are the most egregious failings of this apartment. BEWARE, you have been warned so you have no excuse. I'm writing this because I wish someone would have warned me.

One final note: I was charged $75 move-in fees after I’d moved out for the master bedroom sink (which came easily unattached when using it normally during my 1st week there) and the blinds (which were also poorly put together and fell on their own). A fitting end to my nightmare at One...

I had an absolutely wonderful time living at One East because the fit was right!

When I moved in, I was a late 20’s working professional who had recently returned to the United States after living for several years abroad. I wanted to get to know the city, live downtown, be within walking distance to stores, bars, restaurants, and all the elements that comprise the heartbeat of the city – and that it did provide!

Unexpectedly, the apartment complex itself provided a strong sense of community as it generally drew other working professionals, graduate students, retirees or empty nesters, all of whom seemed to have the shared interest of living downtown and experience what it had to offer. As a result, the management actively hosts gatherings ranging from Friday Art exhibits to trivia nights to, around the holidays, just having festive snacks to grab on the go.

In terms of the support elements, the management also does a great job. Service requests are tended to promptly, information pertinent to all residents is disseminated quickly via email, and multiple safety measures are implemented throughout the building; you can just tell that the property and community are proactively managed.

Just as a particular phase in my life had brought me to live downtown and at One East, entering a new phase of my life has caused me to purchase a home...otherwise, I would not have left! Hope you end up in Apt 607!...

I'm moving to Tucson very soon, so i was looking for an apartment near UOA. I checked this place online and i really liked the location and also they have multiple available 1 bedroom units. I called the leasing office few times and every time i call the lady keeps telling me that the manager is in a meeting and they will call me back later, but they never called me back. So i drove 2 hrs to Tucson and i was 99% sure i will rent here since they have available units. I got there and the leasing office was close, so i called them and the lady told me they are open! I told her the door is locked and it seems like no 1 is inside the leasing office. She told me i gotta make an appointment and can't just walk in. I tried to make an appointment and she told me "sorry, the manager is in a meeting. Just give me your contact info and we gonna call you back" I told her I drove for 2 hrs to rent here and she promised me that the manager will call me today. It's been 3 days and still no one called! I just don't understand how an upscale place could have a very poor management that won't even show up to work. They have many units that are available to rent and they just don't care about renting them! So...