Desoto Beach Condominiums Association — Local services in Tybee Island

First things first my friends and I checked into the Desoto Beach Hotel on a Friday afternoon. We went to check in the Hernando Ocean View. The front desk clerk at the time was Susan. She was very rude then and every shift she was there she was very unpleasant to deal with. All other staff was great and easy the communicate with. The hotel itself was dated,but clean. From the online pictures we expected more. The pool was not heated and very little ammenties on property. The room felt more like a converted conference room. And being located right at the front desk and lobby was very wierd. For the price we expected more. Also the view from the first floor is blocked by the dunes. Also watch out for the ants when walking around. Enjoyed the island but wouldn't...

Asked for a handicap accessible room and was given no such thing. There were steps to the entrance and no place to sit for me to shower. When asked if I could be given a discount seeing how we got here at one am, the man said to wait on the manager to come in first thing in the morning. I went and let the woman at the front desk know and explained. She said she would have to contact her boss to get me a ten percent discount. So not only I get a non accessible room, I got the run around about ten percent when I should’ve gotten the full refund in my own opinion. Don’t guarantee a paraplegic a handicap room and not be...

DeSoto Beach Hotel Hallways are a turnoff. They are so dark and dingy. As you walk down the hallway you start to feel worried about what you're room is going to be like. Room is just ok, felt damp, bed was lumpy, the parking was a NIGHTMARE! Very tight space and I got a dent in my truck door by someone! My backyard pool is bigger than their pool. I would look elsewhere next time I visit Tybee. Housekeepers do a great job so I don't have anything negative to...