Pizza On Wheels — Restaurant in Tybee Island

So first off we tried calling them and all my calls keep getting declined to prevent us from ordering in advance. So we decide to drive over and place it in person. Right as we walk in we notice a woman at the desk on her phone while a coworker a younger male is in the back and is struggling to get the orders together. We noticed that the phone for the store was on the counter so it was auto declining calls (first red flag) Right as we are about to order a large pizza, the guy in the back says we only have enough for a medium pizza. So I asked how long will it take for a large dough to be made, and the woman rudely interrupted saying No just medium we just said. We decided to order two medium pizzas instead and was told a 25 minute wait which is totally fine! So we came back and opened the pizzas and the crust was burnt and many of the toppings were burnt as well. We went back inside to get a refund but were denied one because they said it wasn’t burnt. Another girl in the store said we can just eat the pizza and not eat the crust what’s the big deal. The big deal is that customer service and satisfaction were not cared for by these employees. Awful service and will never buy anything from here...

I am very upset with the quality of service I got at this location. I went there to get a large pizza and they told me they were sorry they had no large doughs made. We asked when they’d have more we could wait they said we only have medium. So my son and I looked at the menu to figure out what we wanted we decided to get two mediums and 20 wings. Upon ordering the two medium pizzas in the 20 wings they then told us sorry we don’t have any wings we are out but you can go down the street. I ordered just the two medium pizzas. they said it would take about 25 minutes I came back 25 minutes later got my pizza and both of the crust were burnt. I told Them that the crust was burnt and they kept telling me no it’s not no ma’am it’s not burnt it’s not burnt. I told them that my kids would not eat it The pizza because it was burned. They then told me they ripped the crust off. They had no concern for myself and I was quite upset. I then told them I didn’t want the pizza and they said sorry all sales final. Which the sign was actually hidden behind something else. They wouldn’t want to be treated that way I don’t think I should’ve been...

The pizza that was sent to us was burnt !!! We called the place to complain and the “manager GAVIN was VERY RUDE AND DISRESPECTFUL AND HUNG UP ON US TWICE! We asked for the name of the owner of the store and he refused to provide it stating there was nothing wrong with our pizza AND THAT HE MADE IT HIMSELF after I said to him it was BURNT ! He then stated we can send you another pizza but it would be another hour and 30 mins. Meaning we would get it around 10pm and refused to give us a partial or full refund after paying $30 to include tip for their garbage !!!NO HIGHLY DO NOT RECOMMEND EATING. THE STAFF (GAVIN) WAS VERY RUDE !!! Compared to the pictures on their website and the pictures in other review on this page, our pizza was CLEARLY BURNT !!! This was out first time ever visiting the island and the first food place that we ordered from !! Never and I mean...