Sally Beauty — Local services in Violet Township

I'm not sure if the manager of this store has something wrong with his face to where he just looks angry all the time but whenever I come to the store he follows me down the aisle mean mugging me like he expects me to shoplift or something. My last experience was especially bad since I came to purchase some items that had been advertised on special but instead of offering to help me find the items he again followed me around with his angry face, never offering help. Then, at the checkout I informed the girl checking me out they did not have enough product to fullfil the special. He stood by, mean mugging, and never once tried to intervene to make it right. The girl then fumbled through checking me out, had to void my order 2x, all the while mean mug manager just stares. Nice guy. I hate this store. I'd rather go to Whitehall than...

We had a great experience yesterday, although we bought half the store as my girlfriend and her sister (who both live with me) are/have attending/attended cosmetology school and wanted some equipment for home. The women and my oldest daughter were going to dye their hair purple and pink for Lupus and Breast Cancer Awareness. My girlfriend is in more severe stages of Lupus and wanted to do something special with her hair before its gone. She went first with the purple and it came out blue :( So we called the store this morning and explained this and added that we had misplaced the receipt. Samantha was more than happy to have us come back in so she could help us find a color that more suited our needs. Wonderful...

I ordered a product online for in-store pick up today which was ready before my quoted time. When I went to pick it up, the system was having issues processing the order (no ones fault, just technological issues) and the lovely lady at the register called multiple people and worked very hard to resolve the issue, while still pleasantly greeting other customers and ringing them out while I stepped to the side to wait. She went above and beyond! I wish I had gotten her name. Thank you for your perseverance, patience...