I went to the maurices in wenatchee to look at the sunglasses I'm a stay at home mom so I don't have the time to look well presented all the time I was greeted right away I didn't think nothing of it I just thought it was good customer service until they repeatedly kept coming up to me asking me the same thing I got asked numerous times by the same employees & I also could hear them talking through there headsets keep in mind I was only there for a total of 10 min it was really excessive I was followed throughout the store non stop. When I was standing at the sunglasses stand next to the register I never heard the cashier ask anyone else for there ID when using a card. When I found the sunglasses I wanted I went to the register & I could hear the cashier getting talked to through her headset then she proceeded to ask me for my ID since I was using a card I've been here numerous times for my work clothes I never gotten ID I never heard the cashier ask for anyone else's ID even though I was standing right next to the register I believe I was racially profiled since I'm part Native American. This happened yesterday evening I couldn't even use my fiances card he gave me to get myself something I used my own was still ID I never been more embarrassed in my life...
Read moreDisappointing experience we had ordered a shirt through online order they spent 20 minutes trying to do a order on there new system they obviously weren't trained as the employee was very confused even the manager was helping with confusion. 2 weeks later never received it! When called the support they said order never went through. When I called the store they said there should of been 2 receipts which they didn't provide I only had 1. I like Maurices but, but this experience made it very inconvenient and disappointing because, I never received my item that I paid for never heard anything...
Read moreI was helped by Danielle today (5/14/19) and she was amazing. She got me a room and probably ten different times during my visit helped me find items in different sizes or just gave me ideas. She was so friendly and quick with everything I asked of her. She gave exemplary customer service. I definitely felt welcome and...
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