Shabu house is a one and done kind of place.
I’ve been to Shabu House in Brisbane several times with friends from out of town who are looking to try something new and different, and honestly, it’s more of a novelty than a place you keep coming back to. The all-you-can-eat food is exactly what you’d expect for the price — nothing bad, but nothing particularly good or outstanding either. Beer selection is minimal, and all drinks have to be ordered through a screen, which takes away from the service experience.
One of the biggest frustrations is there’s no notice on entry that they don’t do split bills. For a place where most people will spend around $150 per person — and where tables of six or more aren’t uncommon — this policy is impractical. It’s also a headache if you need receipts for tax or reimbursement purposes.
The one highlight of the night was a young male staff member who served us most of the evening. He had great people skills, was friendly, and clearly enjoyed his job. Unfortunately, when it came time to pay, a young woman at the counter bluntly told us they couldn’t split the bill. I explained it was for tax purposes and that they’d done it for me before. It wasn’t peak time — we were the only ones paying — and it was just a party of three. She didn’t care.
I asked to speak to someone higher up, but she dismissed me. In the end, I called out to the young man who’d been serving us, and he told her to just do it. Problem solved in seconds — but the standoff was completely unnecessary.
I’m thankful for the help in the end, but this place feels like a tourist trap — a “burn and churn” business with little focus on retention or repeat customers. I don’t rate it for regular dining, but it’s fine if you just want to try it once for...
Read moreThe lady manager with glasses on is rude with a smile. When I asked her why nobody was answering the phone she picked up the mobile phone, smiled and said we’re too busy to answer. I asked how people are meant to make a reservation and she replied with the same answer. It’s a mobile phone. PUT IT IN YOUR POCKET!
The sushi size is bad it’s a huge amount of rice and the sushi is sliced wafer thin in order to make you full.
It’s very very expensive. $16 for a soju bottle. $8 for any soft drink.
I suggest changing the bottom of the coloured windows to some type of cover as to not constantly have someone looking at you sitting next to you on the other side of the mirror. Some people don’t look but some people do and don’t know how to stop looking. It made me very uncomfortable as a woman so we didn’t finish our food and left early.
The beef and pork are right next to each other. Some meats were mixed by people so we couldn’t eat that.
All in all the old owners were better because the food wasn’t about making you full. It was about feeding you in a nice atmosphere.
Enough rice. By the time you eat 10 sushi pieces you’ve practically eaten a bowl of white rice and become full. A few chips, some vegetables in some broth and $150 later you walk out full of rice. While next door is Korean bbq full of meat.
Ps. Get rid of children. There’s not enough space and people carrying their children while picking food isn’t a safe practice. It’s not a place for families with kids. It’s in the city. It’s a nice place for a date but not children.
I’ve been coming here for many years and it’s only gotten more expensive and worse.
Answer the damn...
Read moreWalking into the buffet house of sushi and other Asian delights was an experience that completely exceeded expectations from the moment I stepped through the door. The atmosphere alone was enough to set the tone for an amazing dining experience — clean, vibrant, and welcoming, with the subtle aroma of fresh sushi, sizzling stir-fry, and warm spices lingering in the air. The variety of food on offer was honestly overwhelming in the best possible way: rows and rows of beautifully presented sushi rolls, sashimi slices that melted in your mouth, steaming dumplings, crispy tempura, fragrant fried rice, savory noodle dishes, and rich, flavorful curries. Everything tasted freshly made, like the chefs were putting real care into every item, not just churning out mass-made buffet food. The sushi was especially impressive — perfectly rolled, chilled just right, and bursting with fresh ingredients. Even the desserts were next-level, with options ranging from matcha cakes to mochi to fried banana and ice cream. On top of all that, the service was absolutely on point. The staff were friendly, attentive without being overbearing, constantly clearing empty plates and checking in with a genuine smile. You could tell they actually cared that people were having a good time. Whether you’re going for a casual meal, a celebration, or just want to eat until you can’t move, this place hits all the marks. It’s rare to find a buffet that balances quantity and quality so well, but this one completely nailed it. Honestly, it was one of the best buffet experiences I’ve had — delicious food, excellent service, and a great atmosphere all...
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