I used to love lulu and rave to everyone how good it was but today’s visit was not but the service may have been to it being super busy.
I had ordered 3x ice matcha with cream top and 1x ice matcha, when they called my name and I went to get the drinks they had put 2 of them in wrong keep cups even though the foh staff had put sticky notes on all 4 cups so the barista could know. When I checked one cup it was an iced latte. I notified the staff that I had ordered an all ice matchas but only 3 had the cream tops and one with non. The foh staff checked the order and it was listed down as an iced latte even though I specially said the iced matchas.
I understand that it’s busy and everyone makes mistakes but if they were to make the mistake why do I have to pay extra for the drink I originally ordered? Many cafes now won’t charge u the extra for their mistake and just remake the drink for you free of charge. I don’t have an issue paying for the 1.30 but they didn’t apologise but instead just said we’ll make the matcha for you know, kinda implying that it was my own mistake.
I am disappointed as I haven’t been in Perth for nearly two years and after coming to visit Perth and I was very excited to visit again but I don’t think I will...
Read moreLulu Lala in Northbridge, WA, is a delightful gem for coffee enthusiasts. The ambience is warm and inviting, making it a perfect spot to relax or catch up with friends. The coffee is exceptional, brewed to perfection with rich, bold flavours that stand out. Their menu offers a variety of delectable pastries and light bites that complement the coffee perfectly.
The staff at Lulu Lala are friendly and attentive, providing excellent service with a smile. Whether you're in for a quick caffeine fix or a leisurely brunch, this coffee shop caters to all. The cosy decor and vibrant atmosphere make it a must-visit spot in Northbridge. Highly recommend for anyone looking for a great coffee experience in the heart of...
Read moreI found the best matcha latte in Perth!🌟🌟🌟🌟🌟I searched for a matcha with a bitter flavor until I came here. The first time I got a matcha latte (in a turquoise cup) without asking for changes. It was too sweet for me🥴, but it had a hint of bitterness from the matcha🥰. The second time (in a white cup), I asked for less sugar. It was better, still had some bitterness, but was still a bit too sweet for my taste. I love matcha that has a bitter hint and only a small amount of sweetness. If you like that too, this is the best place to go👌. Plus, it's very affordable compared to other “viral” shops. Many other places don’t have the real matcha taste; they are either too sweet...
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