Fuente Chilena - Local Pedro de Valdivia — Restaurant in Providencia

By far one of the best customer service I have received while in Chile. We visit the place last Wednesday for lunch, a polite waiter took care of our table on the second floor. From the moment to arrive the staff greets you and with a very good attitude they wait for you to choose where you want to sit. The food was amazing, presentation was great and very tasty. I had a pisco sour which was really nice and a chicken soup ‘consomé’ that was perfect for the cold day. The waiter took his time to leave us to our food and conversation and he approached to us when he thought we needed help. I would come back to this place to try more menu options and recommend to anyone to pay them a visit :) *the only thing I would have liked to have is the bread and pebre options that’s so common in Chile while waiting...

This restaurant was a terrible experience. The food was not worth the events that unfolded. The waitstaff seemed friendly at first but then started to act suspiciously overly attentive. When I went to pay I realized my bag was missing. When I asked them for help contacting the police they refused, they would not help check for the bag at all. They wanted us to pay the check and go all too quickly.

We were seated in a place where my bag wouldn't have been accessible to the street. Behind me sat another table who didn't see any strangers come up behind them(between us). I think the only other plausible people who would have went unnoticed were the waitstaff, their reaction to my predicament felt like a red flag. I would caution against going here, there's plenty of other great spots...

Una experiencia que te hace querer volver siempre. ​Hay lugares que visitas y hay lugares que se quedan contigo. Mi primera vez en Fuente Chilena fue, sin exagerar, amor a primera vista (o a primer bocado). Desde que entramos, el ambiente acogedor y la música agradable nos hicieron sentir bienvenidos. ​Pedimos para compartir y fue un acierto total. El "Churrasco Filete Cabrón" es una maravilla, un sándwich de autor que eleva el concepto de churrasco a otro nivel con su queso de cabra y rúcula. Las ensaladas César, tanto la de pollo como la de camarón, nos sorprendieron por lo generosas y la frescura de sus ingredientes. Hasta algo tan simple como el aliño se sentía de calidad superior. ​La coctelería merece su propio párrafo. Probé por primera vez el "Rorrito" y lo amé; un trago espumante, fresco y original. La Limonada Menta Jengibre estaba perfectamente balanceada, ¡de las mejores que he probado! ​Pero son los detalles los que marcan la diferencia: la atención de los meseros fue excelente, siempre atentos y con una sonrisa, transmitiendo una energía muy positiva. Y cuando pedí un agua de hierbas para terminar, me trajeron una infusión con hierbas reales, frescas. Ese gesto simple demuestra un cariño y un respeto por el cliente que no se ve en todas partes. ​Fuente Chilena es más que un restaurante; es un lugar para desconectar, ser regaloneado y disfrutar de sabores auténticos y bien preparados. Ideal para cualquier ocasión. ¡Mis más sinceras felicitaciones, se han ganado un cliente...