TATA Cocktail Bar — Restaurant in Copenhagen Municipality

Went to the otherwise lovely hotel bar for a nightcap with my family. We were greeted nicely and seated at a table. I had informed we would be 4 people and that 2 of them had went to the toilet. We were given 2 glasses of water and the menus were thrown at our table by the women waitress (she could have been a manager). We were given our orders accordingly and atmosphere was lovely. When I asked to have less ice in the drink I ordered , the (same) waitress reacted as if I had asked for something unthinkable, and started having a serious concering attitude towards the whole table. She delivered the next drink (as requested) with less ice, but in a much smaller glass (understandably) but without the ordinary decour (grapefruit). Upon delivery of that drink, I asked for another espresso martini, and asked for her name. She laughed at me and replied “my name?” “I don’t have a name”, and made a “game of throne” reference(?). What kind of service is this? She was incredible demeaning and acted unimaginable weird considering a service employee. She made the whole party feel weird and very weird. How could you not give your name and work in this industry? I shall never return. I belive eventually she kiddingly said her name...

Nice bar, on the expensive side. By the price you would expect really nice service but the waiter apparently has some type of OCD, he asked us to go against the wall (I felt like I was in a military school) while he prepared our table, but instead of preparing it he kept moving people around to not “interfere” with the space. My mother wanted some air and went closer to the door and the guy sent her back to the wall!!!! Then I intervened to ask him to do his job instead of managing people’s movements. He was very fake and acting extremely happy (very US American style). Not a pleasant experience. I told him why I intervened and he said “I thought we already figured it out”, again very conceded and unpleasant. Just leaving the review here because I don’t think he actually understood that he was being rude and fake. First bad service experience in my 10 months...

After clarifying that there was an available table for us (group of four) outside and the staff mentioning someone would take our order, we waited around 15 minutes for this to happen.

I went inside and asked for the menu at the bar. Waited many more other minutes for no one to come and take our order, so I went and ordered at the bar.

This was our evening - us chasing someone to take our order, but eventually only ordering at the bar.

At the end of the evening, someone from the staff was chasing us down the street asking to take a picture of the card transaction on my phone (everything was fine with the transaction, I assume their system didn't record it).

The bar is super cozy and nice, but the service was incredibly slow. We didn't feel welcome. I was expecting a different experience especially considering the price. Not...