R&D TEA Mainstore — Restaurant in Budapest

Ordered brown sugar boba milk tea but I mostly tasted just milk and the service is poor. Not recommended considering the price. (Added)------- First of all, yes I know how it tastes Brown Sugar Boba Milk Tea. So I ordered the right one. I didn't want Boba Milk 'Tea'. FYI, as you see the other comments, they complain the same. Overprice for Milk with bubbles = tasteless. Other bubble shops are way better for this tea in this case.

If you would like to learn more about this situation and make things right, what you replied which is a rude comment as an owner is not what you should do to customers in the first place.

[what happened] As the cashier 2 couldn't even speak english, she gave you wrong information and you totally misunderstood. I'll tell you what happened as certainly you don't know what was going on at all and only took the perspective from cashers and judged wrong. @ This was the first time visiting this place and didn't even know there was a stamp system in this place. Because no cashier or staff told us when we ordered. Poor quality of customer service is shown here. @ We did not ask to get more stamps. We do not even want more stamps from you either. Who would ask more, if they didn't order that much. Here, some people do think. If you think they don't. @ We thought we didn't get any stamp. So we asked one stamp for 2 people. But the cashier 2 couldn't speak nor understand english, we tried to communicate with body language too. We even looked for the cashier 1 to talk about stamps in english. That time one of friends said we got 5 on one stamp paper. Although stamps were not separated, we figured out that we got 5 anyway so we left. And that time was when the cashier 1 was coming back. This is what happened. If the cashier 2 could speak english, it would've been better and easier and she didn't need to give you the wrong information about what happened and misinterpret, then we would not need to see your rude behaviour towards your customers with wrong information.

It is surprisingly shocking that how you could think that we attempted to have more stamps and say that 'you are greedy' to customers when they were not. But I'll try to understand that some people can think this way. It could've been easier and less problematic if you wanted to listen to what happened from our sides and then decide. Instead, you made customers with honest comment feel uncomfortable with your rude reply based on misinformation. It also clearly shows how your communication skill is. Oh, by the way, I didn't even consider what happened with the stamps as the service. Thanks for reminding that. So, including what happened with stamps - the customer service = poorer.

As you wrote in the 'updates', if you want this to be a fast-growing brand, read other comments who gave you low rating with honesty and try to improve from that as well. Without this behaviour. Because it cannot be with your current attitude towards customers. You want to improve, that's why I considered and I give you this long answer for your future good luck with...

特别特别特别好的，全布达佩斯最好的奶茶店，没有之一。以前，一提到奶茶，就会想到香精植脂末奶精等大陆媒体的报道（这些“添”然饮品，味道浓且丝滑，成本低还讨好客户,一本万利）。 偶尔喝了一口RnD奶茶，齿间是纯天然和原生态的回味，真真切切，从此忘不了那清清淡淡的奶醇茶香。成为忠实粉丝。 遇到RnD,越是寒冷，越能暖到心里；越是酷暑，越能凉到安逸。周而复始，一杯奶茶，伴我长大。更神奇的是：纯天然的RnD,还有减肥效果，能让人更轻盈漂亮！！！ 今天，搜索了RnD介绍，发现：他们的水果茶，采集的是新鲜优质水果。奶与茶是天然原料，原材料来自台湾，全部经过了SGS食品认证-就这一点，成本明显提高，但品质也安全提升！！！！另外，店内所有设备，都通过了欧盟CE认证! 调制一杯这样的纯天然奶茶，需要一定的时间、技术、高成本。就连奶茶的杯子，也是健康环保质地好！于是，我果断替代了自己以前的茶杯！ 如此说来，如果没有“健康，信誉，品质，怀真守素”的情怀，如果没有“打造百年老店，屏蔽急功近利”的愿景，RnD是不会拥有众多粉丝的口碑和忠实团队的支持的！！ 也与热爱奶茶的朋友比较过各方奶茶，一致认为，从店内舒适度，到产品放心程度，到店员的亲和度....rnd奶茶，都有最上乘的表现。 坐在清爽的店里，手捧一本书，相伴一杯茶，无论多久，都不会嫌久。 非常棒！ Particularly very good, the only one of the best milk tea shops in Budapest. In the past, when you mentioned milk tea, you would think of reports from mainland media such as flavored non-dairy creamers (these "sweet" beverages are strong and silky, with low cost and good for customers, and they are very profitable). Occasionally I took a sip of RnD milk tea. The aftertaste between my teeth is pure and original. It is really true. I will never forget the faint milk tea fragrance. Become a loyal fan. The colder it is, the more warm it is in the heart; the hotter it is, the more comfortable it is. Repeatedly, a cup of milk tea, accompanied me to grow up. Today, I searched the introduction of RnD and found that their fruit tea is fresh and high-quality fruits. Milk and tea are natural raw materials, the raw materials are from Taiwan, and all have passed the SGS food certification-on this point, the cost has increased significantly, but the quality has also improved! ! ! ! In addition, all equipment in the store has passed the European Union CE certification. Preparing natural milk tea requires a certain amount of time, technology, and high cost. Even the milk tea cup is healthy and environmentally friendly! So, I decisively replaced my previous teacup! In this way, if there is no feeling of "health, credibility, quality, and honesty", RnD will not have the reputation of many fans and the support of a loyal team! ! I have also compared milk tea from various parties with friends who love milk tea. They agree that they have the best performance from the comfort of the store, to the level of confidence in the product, to the affinity of the clerk...rnd milk tea,are the best expressions! Sitting in a refreshing store, holding a book in hand, and accompanied by a cup of tea, no matter how long it takes, it will not be too long. Great!

Különösen jó, a legjobb tejtea Budasten. A múltban, amikor a tejteát említette, a szárazföldi médiák jelentéseire gondolt, mint például az ízesített tejtermékek nélküli tejszínhab (ezek a "kiegészítő" természetes italok erősek és selymesek, alacsony költséggel, de a vásárlók kedvére is, ami nagyon jövedelmező) ). Időnként ittam egy korty RnD tejteát. A fogaim közötti utóíz tiszta és eredeti. Valóban igaz. Soha nem felejtem el a halvány tejtea illatot. Légy hű rajongó. Minél hidegebb, annál melegebb a szívben; minél melegebb, annál kényelmesebb. Ismételten egy csésze teás tea kísért felnőni. Ma kerestem az RnD bevezetését, és megállapítottam, hogy gyümölcsteájuk friss és kiváló minőségű gyümölcs. A tej és a tea természetes alapanyagok, a nyersanyagok Tajvanról származnak, és mindegyik megfelelt az SGS élelmiszer-tanúsításnak-ezen a ponton a költségek jelentősen megnőttek, de a minőség is javult! ! ! ! Ezenkívül az üzletben található összes berendezés megfelelt az Európai Unió CE -tanúsítványának. A természetes tejtea elkészítése bizonyos időt, technológiát és magas költségeket igényel. Még a teás teáscsésze is egészséges és környezetbarát! Tehát határozottan lecseréltem az előző teáscsészémet! Ily módon, ha nincs "egészség, hitelesség, minőség és őszinteség" érzése, az RnD -nek nem lesz sok rajongója hírneve és a hűséges csapat...

Spoiled boba The black crystal boba was spoiled, and despite confirming with the staff, they did not acknowledge the issue and we had to continue tasting the spoiled boba without any resolution.

Staffs When we discussed the problem with the staff, they were unhelpful and didn't provide a solution or offer to replace the cup.

I politely mentioned to the staff the problems but after many tries, they still consist "I don't know"? so who knows? me? We had to pay for the drink and BEG for the changed cups because of their fault lol Significantly, the Indian woman, not the first time she despised others.

Result They put out the sour topping and they poured the leftover milk tea into another cup?????? they effortlessly tried to make a new one, and they messed up one of my friend's drinks ( milk tea with milk foam) We hope that the leftover milk tea from the old cup, which had the spoiled boba, wouldn't...