I did like to go to this small restaurant sometimes. However, after waiting for 2 hours for my takeaway order of 3 dishes today, I have decided not to go in the future.
I called 6:53pm to order 3 Chinese dishes: cumin lamb, stir-fried beef with green onions and chicken soup and I was told that I could wait for one hour. I said it's fine.
I called again around 8pm to get an update and I was told I would get a call back in 5 minutes but after that they never contacted me and never answered the phone or text message.
They delivered the food around 9pm. Before that I texted them that I didn't want 3 dishes ordered and asked for a refund. No one answered or replied my text messages. My partner went there around 8:40 and asked to cancel the order but he was told the driver was on the way. We had no choice but had to accept the delivery.
The way how they do their business is wrong. They only care about making money but ignore the customers.
Furthermore, my partner said two dishes received looked like leftovers. We didn't eat them at all. Photos...
Read moreVery Dangerous material found in a dish.
I was luck to not get hurt because I found a piece of a stainless steel scourer when I was eating. Luckily I didn’t get hurt. When I notified the restaurant via my phone with a picture about this issue, I did not get an apology. What’s funny was that the restaurant staff said they cannot figure out what the item was! So I had to tell them it was a piece of a stainless steel scourer! In the end I got refunded with the dish. What I can defer from this is that the sanitation status might not be good because if they are strict with their standards, wore scourers should be replaced so they can avoid pieces getting mixed in their dishes. I would give a 0 star if I can. But Google needs at least 1 star to...
Read moreI’ve been here a few times now and can say the flavors are authentic and the prices are reasonable. If you aren’t familiar with traditional Chinese dishes I recommend going with a Chinese friend who can help. Personally I just call my dad and he helps to translate as Mandarin is my 2nd /3rd language. The Japanese tofu is lovely. Forget the English “foreigner menu”. Go with someone who knows Chinese cuisine or can speak Chinese at least. The kitchen is small and yes waiting can be unbearable but I have enjoyed every single meal I have ever had here. Don’t just order a curry and rice. Try something spicy. Mapo tofu, braised beef or crispy pan fried noodles. The list goes on....
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