Pizzeria La Luna — Restaurant in Florence

I returned to the restaurant because they treated me well the first time. However, today I felt terrible about the waiter's attitude (which was different from yesterday). There were a lot of people, and they gave us a table for two; I wanted to change because the guy at the following table coughed a lot (I'm a doctor, and it bothers me), so I didn't see a problem asking the waiter to change tables since I noticed that some Italian women who requested the change were given it. However, when we asked the waiter, he was insulting; he even spoke to us as if he were ordering us to be there by force; he grumbled almost furiously: NO, NO in an imposing tone. There were two more tables for two empty, and there were ways to say things; he did not have to speak badly to us, we were customers, and we were friendly, and we never said anything wrong to him. I preferred to eat in another restaurant where they...

If you want to eat one of the best pizzas in town, come here. It's a bit away from the historic and touristic centre, but worth the walk. I had dinner with my wife. The fact that you can choose the type of dough from six options is something I've never seen before, and I liked it. My wife and I picked the same dough: Kamut Khorasan Molino Sima. She had Luna, and I had Mars. All ingredients were fresh and tasty 👌🏼. I wish I could've finished all my meal, but it was a bit too much, and I felt guilty because I wasted the last bits 🥲. Also, the staff is warm and friendly---a big kudos to them. Last but not least, thanks to the chef for the...

Food is maybe ok, but organization and service is CHAOS. I had to watch my fiancee eating for 30 minutes waiting for my food. After several complaint to the waiters I went to the till asking directly what was happening.

The person first says to me it will be coming in 10 minute, really unhappy we decide to leave just paying our drinks and the cold food my fiancee barely started to eat (being polite and upset she was waiting for mine)

But the person rather that at least saying they are sorry, start insisting that I buy the pizza who finally been cooked after 35 min and was waiting...