siTigun Micro Coffee Roastery — Restaurant in George Town

One week ago, I was having coffee there after lunch with my friends who came back from Australia. He wanted to try a good coffee in town and I brought him and others to siTigun. We ordered some Latte and Flat White and the coffee was good and the price was also reasonable. We hanged out there for about an hour and left. After a while, I noticed that I have lost the ang pao (red packet with money of RM 500) and started to recall where I might have dropped it. In a frantic mood, I called up siTigun and asked if they might have found the ang pao I dropped there. The barista was very quick in answering me that they didn't see any red packet at the table where I sat with my friends nor anywhere in the premises. I asked them to search again and informed me if they found it but the barista was very sure nothing was left behind there. So I thanked them and hanged up the phone. Later on, I went back to siTigun to check again to make sure no stones were left unturned. This time, the male barista was very irritated with me and accused me of being rude to him on the phone before that. I apologised to him and explained to him that I was panic because I couldn't find the ang pao. He reacted with no empathy or sympathy and told me to leave. At the same time, a middle aged, dark-complexioned man who wore sunglasses shouting and swearing at me with four-letter word eg. FXXK you for harassing his staff. I suspect he was the owner of siTigun by the recognition of his face and nationality. I kept explaining to him and apologising to him but he continued his barrage of four-letter work on me until I had no choice but to leave the premises. When I walked out of the door, he gave a glare at me and behaved in an hostile manner.

I felt so humiliated by their rude treatment and vowed not to step foot again in their shop. I even shared this experience with my friends and they were shocked to hear about the incident. One of them told me their friends have also been treated badly and rudely before and never again patronised siTigun.

To the business owner of siTigun, your coffee may taste excellent and liked by many coffee lovers but you don't abuse your customers with expletives. You should value your customers because they will come back to patronise your coffee outlet. Penang is very small and people will soon learn about your bad reputation. You are in the service industry, you must service and treat your customers well and not abuse them verbally! You don't live up to your name as siTigun. It should be spelt as siTigoon. Goon is a person who is violent, aggressive and...

Beans, Brews & Bicycles – A Hidden Gem for Coffee Purists

If you're in Penang and in desperate need of a proper cup of coffee – the kind that doesn't come with whipped cream, syrup, or a side of regret – make your way to siTigun Micro Coffee Roastery. This place is a rare find, where the beans aren’t just brewed, but roasted in-house with a level of care that borders on obsession (the good kind).

There’s something deeply satisfying about sipping coffee in a café that roasts its own beans. The freshness, the aroma, the depth of flavour – it’s everything your mass-market, multi-outlet coffee chains wish they could be. Once you’ve had a cup here, it’s hard to go back to anything that comes in a paper cup with your name misspelled.

They also sell their roasted beans, which is a godsend for anyone who wants to bring a little piece of Penang’s coffee culture home. Perfect for those who believe their day shouldn't start until the kettle's on and the beans are ground.

Now, the atmosphere – oh, it’s charmingly eclectic. You’ll find yourself surrounded by rustic wood, the smell of fresh brews, and if you spot traditional Malaysian wau bulan (kites) hanging from the ceiling, you’ll know you’ve landed in the right place. It's the kind of café that makes you want to linger a little longer, perhaps over a second cup… or third.

A quick heads-up though: parking can be a bit of a mini adventure. It's a classic Penang shophouse set-up, nestled near a popular eatery, so space is limited and fiercely contested. Best to come with patience – or better yet, on foot.

In short, siTigun isn’t just a coffee stop, it’s a coffee experience. Come for the brew, stay for the vibe, and leave just that little bit smug knowing you’ve found one of Penang’s best-kept...

Cafes abound in Penang nowadays, all vying for the coffee lover to make it their destination. There are so many run-of-the-mill places and a plethora of choices, that many just would not be able to figure out which one to go to.

SiTigun stands out above the rest, and it really offers so much more than meets the eye. The welcoming exterior with lots of greens in a heritage shophouse beckons you with the promise of a relaxing atmosphere. One step inside and you are really transported to a room that truly plays to the senses in a calming way.

Firstly, the dining area isn't really that large, as the front has about 5 to 6 wooden trunk tables. The floor tiles are beautiful antique tiles and the owner really has given this place a really earthy feel. Two thumbs up for the decor.

Secondly, they roast their own coffee beans on site. You can see the coffee roaster machine if you make your way to the back to the toilets, and that translates to a coffee that's really fresh, robust and filled with aroma unlike any other cafes out there. My coffee drinking friends all agreed that the coffee served here is one of the best.

Thirdly, the pastries and cakes are good, and food is cooked fresh as well. We had the apple pie with ice cream (a la mode) and it was super delicious. The lemon poppy seed cake was also heavenly. As an aside, our order of gado-gado (an Indonesian salad with peanut sauce) was top notch.

Prices are reasonable, and won't break the bank. All-in-all, a very unique find in the middle of Georgetown and is highly recommended.

By the way, for those who are wondering what SiTigun means, Tigun is actually the name of the owner and the word Si is used in Bahasa when addressing someone's name. And the bird in the logo? A dove to...