Latest Recipe, Le Méridien Kuala Lumpur — Restaurant in Kuala Lumpur

Positive - staff service quality was excellent despite the crowd, polite and always with a smile. Used plates were fast to clear (too fast on some occasions), overall nothing to fault with the front of house staff. Parking redemption made easy over the cashiers.

Negative - Had the lunch buffet a few years ago and remembered the buffet with huge selections and good quality ingredients.

Immediately as we enter the restaurant I could sense the frenzy but to be expected seeing its a buffet so I soldier on. Had the buffet dinner yesterday at RM208/pax however noticed a significant dropped in buffet selections and food quality. Top highlights. crackers provided with the cheese where similar to Lexus crackers. cooked prawn dishes use small frozen shrimps. only 2 prawn dishes were available, tempura prawn and precooked prawns over ice. roasted lamb is dry as sawdust. teppanyaki beef very tough. parts of salmon sashimi that were not intended to be serve were served, ie. the veiny grey part of the fish. malay station overly salty, especially beef rendang and chicken. roti dough not cooked. ice lemon tea does not taste like ice lemon tea. sesame ball not cooked. red bean soup dessert tasted like boiled red beans added into overly sweet water. Didn't bother trying everything but what I tried was bad.

Within 10 mins of dining it was apparent to us that this was nothing of a 5 star hotel standard, in fact nothing even close to 3 star hotels. It was a far cry from my dining experience years ago.

The restaurant's customers were mainly club marriot customers which were completely fine as I myself was one of it, however to charge walk-in rm208/pax and even with the club marriot discount it was a horrible dining experience. It felt to me that the management intentionally reduced the quality of the buffet so to cater for club marriot customers as they would unlikely to complain given the huge discount. I felt like it was a scam to even be charging at this level of food quality.

Safe to say I would NOT return to Latest Recipe and I NOT be renewing my membership with club marriot. This is definitely the nail...

It was a mad rush for breakfast buffet as I arrived there with my friend at 9.50am and it closes at 1030am. I was hoping to get a quick bite to fill our morning tummies before we head back into the city for out holiday.We were on a "tourist in your own city" excursion. I suggested Le Meridien's Latest Recipe not because of it's review. To be truthful, i hardly read any but my heart was rooting for Hilton. But we ended up at Latest Recipe. Upon arriving at the lobby, we look rather rushed but everyone who saw us took it upon them to greet us Good Morning! That itself is so welcoming and then we reached the Latest Recipe and the Manager told us we have less then 30 minutes to eat and well that's the objective. Fill our tummies only. But the moment we got to taste the food, although we know its been served since early morning, it caught us by a pleasant surprise.... its like just cooked. at 10am, Nasi Lemak is still steamy and pile up a hill, warm and soft rice, the Rendang Ayam was HEAVENLY and that is one reason I intend to visit again for lunch and from a tummy filling exercise, I savour every dish I took from the buffet line. The sausages were excellent and they serve frankfurters too..I mean...the effort to make frankfurters! There was a whole roasted chicken, yet to be carved. Sushi, Congee, Dim Sum, and a Health Section of fresh fruits, meuslies and the list goes on....I can rant on but please make it a MUST TRY and try me by this tip, be nice, very nice to the staff there and you shall too be pleasantly surprised and rewarded. They understand, they welcome and truly, a service..no not service...a gesture of true hospitality that warrants return upon return! Kudos to Andy, Dinesh and Salim! You made it...

Went for Christmas Eve dinner 2022 (which is today, 24th December 2022) with my partner.

There was a staff bring us to our table when we arrived. While we just sat down, there was another staff (the only male staff who wear green shirt) brought another guests to their table while passing through our table. The staff stopped beside our table and give us a weird face and brought the guests to the table which was just infront our table.

After that, the staff came to our table and told us: “This table was supposed to be their seat.” We are so surprised about the attitude of the staff especially his tone, like scolding us sitting wrong place. Cannot believe a five star hotel staff will have such rude attitude towards their customer. I didn’t get angry at first and telling him back that is the staff (the male staff who wearing blazer) brought us to this seating and we are not simply sit somewhere else as we like.

However, he just walked away while I’m telling him the true picture half way! He just WALKED AWAY without listening to us! The issue is your staff brought us to wrong seating and why we should be treated by another staff with such rude attitude.

With common sense, he can just inform us we sat at wrong place and help rearrange both group of guests to the correct seating. Why he can’t do this but just told us we sat at wrong place?

I solved the situation myself by telling the guests who sat infront of us, SORRY that we sat at their seating and we can change with them. Why I should need to say sorry which the issue is not created by us?

It is very unpleasant dining experience and ruined our...