Applebee’s — Restaurant in Doha

I always enjoy my visits to Applebee's in Doha.. I am a fan of Fiesta Chicken Chop Salad at Applebee's. I mostly visit the Alsaad reatsarant once amonth to enjoy the salad with friends. However when I visit Applebee's branch at city center Doha, it leaves a special note in my heart....beacuse of Ms.Ederlyn.. She remembered me and said "nice to you see you after long time miss" I was surprised when she recognised and greeted me...i then realised my last visit was almost 7 months ago.. Ms.Ederlyn even remembered where I sat last.. This is beyond hospitality.. .beyond customer expectations and delight...

Eversince that visit I always go and look for Ms.Edlerlyn...she makes sure to check on my well being even if she is bussy in her service zones..even today.. I am honestly touched...Wishing you All the...

Dear Applebee’s Team,

I am writing to appreciate your staff at The City Center Mall in Doha, Qatar.

I’ve been working in customer service industry for a long time therefore I can recognize an outstanding service. It takes lots of efforts, consistency, manners and self-discipline.

Everyone there is great, hard-working, friendly and caring while still remaining professional. We initially checked the menu and left, then returned after a minute and one of your staff said “Thank you for coming back!”. We were served by Eredlyn, she is top-notch!

I hope you will inform them about my comments and I also hope they feel valued and compensated accordingly because great employees are difficult to...

STAY AWAY!

Horribly priced and the portitions are tiny! Soft drinks aren't refillable thus I've ordered ice tea and selected one flavor, but for my amazement when the bill came there was a price for the favour different then the price of the ice tea itself! I asked for blue cheese dressing for the salad but they don't have it, so I asked for ranch dressing, they brought a very small jar (like 2 tea spoons) and they charged me for that. I've asked them to change the ice tem flavor in the 3rd refill but they asked for extra money just to change the flavour, which is totally insane!

The quality is just mediocre compared to the high price you...