Vegistube — Restaurant in Zermatt

The food here is exceptional, offering a creative menu filled with very good vegan options. It's a place I can recommend to every vegan or vegetarian person seeking more than just the uninspiring "side dishes" typically served as vegan or vegetarian options in "normal" restaurants. Here, you get actual real menus that are well-thought-out and executed perfectly. You don't feel like the annoying guest who requests vegan food; instead, you feel like a valued customer for whom someone is genuinely cooking. The chefs clearly put a lot of effort and passion into preparing each dish, making every meal a delightful experience. There is only one small critique. The bread they serve with the salad (which was excellent, fresh, large, and served with a very good sauce) is really just very normal white bread. It's really okay, but compared to the excellence of the food, it just didn't fit. It was like it was in the wrong movie, as if another restaurant had...

2025/4/2

Thank you for your response. I believe that, aside from this particular staff member, the service from the other employees is excellent. By the way, I had not yet finished my meal, but she came over to ask if she could clear my plate, which was very rude!

I wasn’t in the mood to eat, so I left without finishing my meal. I sincerely apologize for wasting delicious food.

2025/3/28 I had a very disappointing experience at this restaurant. One waiteress with a tattoo on her arm was extremely unfriendly and treated customers with a contemptuous attitude. For example, she bumped into our chairs without saying a word, took away the wrong dishes without any explanation, and continuously made discriminatory remarks and used a mocking tone about our table while at the counter. However, I must note that the other staff members were friendly and courteous.

The entire trip was ruined by this waiteress; Zermatt is...

We dined at Vegistube restaurant as guests of Hotel Pollux. As vegans, we were disappointed to find that the vegan options were extremely limited and showed little awareness of the importance of providing sufficient plant-based protein. Prior to our stay, we had been assured that many of the vegetarian dishes could be adapted to vegan, offering us a variety of choices — unfortunately, this was not the case. Despite our polite and clear requests — explaining that we could not eat the same limited dishes every day and that we needed adequate daily protein — we were told that the kitchen would not make any adjustments. The overall attitude felt dismissive, as though we were simply being told to “take it or leave it.” Additionally, the restaurant staff came across as unwilling to understand or help, which only reinforced the feeling that our needs were not taken seriously.

That said, the vegan pea and zucchini...