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KIRI burger & bowl , kata beach

Name: KIRI burger & bowl , kata beach
Telephone: +66 63 323 1480
Price range: $$
Rating: 4.4

Thailand Phuket Province KaronKIRI burger & bowl , kata beach

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Update to my review from last time, as I’m here once again with my husband. This is our third trip to Thailand in the last year and a half, and our second consecutive stay at sugar marina. We are absolutely loving it here and this place just keeps getting better and better. phisuth…what a legend! Your customer service is incomparable! Kiri burger restaurant should be so sooo privileged to have you as an employee. I don’t doubt even for a second, that the reason a lot of the customers are return customers and the place is packed all lunch and dinner hours is because of you! The food here is a amazing too, but you are definitely a contributing factor. Thank you so much for making our stay here that much more special ! ❤️❤️🫶 *****If I could give more than five stars I would. My husband and I stayed here for two weeks and we’re lucky to be provided with a buffet breakfast through sugar marina fashion at kata beach. I have to say, we’re eaten here before and the staff are beyond welcoming and provide an exceptional service! The manager, Phisuth is one of the best hosts and one of the kindest people we’ve met. He would Bring us fresh fruit and drinks as soon as we sat down for breakfast. He did not have to do that, as it is an open buffet but he goes above and beyond! Thank you to the team for your wonderful service and amazing food! This restaurant is busy all afternoon and evening so they must be doing something right!

Branka PlakalovicBranka Plakalovic

Disappointing Experience Despite Delicious-Looking Food The food at KIRI burger & bowl at Kata Beach looked really delicious, and we had high expectations – unfortunately, we were let down. My partner received her pizza on time, and the waiting time was perfectly fine. However, the issue started with my order: I specifically asked for my pizza with the sauce “on the side” and repeated this request several times to ensure it was clear. Despite this, my pizza never arrived, and the sauce was not delivered either. We repeatedly followed up and were assured multiple times that the pizza was “almost ready” and just needed to be sliced. But time passed, and nothing happened. Eventually, it turned out that the sauce wasn’t available, and there seemed to be some issue with the pizza as well. Meanwhile, countless pizzas were being served to other tables, but mine simply didn’t arrive. After 40-50 minutes of waiting, I decided to cancel the order. However, the staff refused to accept this, claiming the pizza was now “ready.” Even though language barriers can sometimes cause misunderstandings, such poor service is unacceptable. The food might taste great, but the service was a complete disappointment. Luckily, there are plenty of alternatives in the area.

Sadjad AlizadaSadjad Alizada

Horrible service. Bones in chicken burger. Overpriced. I ordered Koar Kai and a Thai Tea Sour Tamarind. The waitress repeated this to me to confirm and said they might not have Sour Tamarind, but that she would check and come back to me. Another waitress brought me a different dish. When I told her this, she left, leaving the food on the table. A third waitress came and told me that I actually ordered the dish they brought. I think it was pretty rude of her to tell me what I ordered when she wasn’t even the one who initially took my order. I like to take pictures of the menu items I have on holidays, so I showed it to her to prove that was indeed my order. She finally took the wrong dish away, without so much as an apology. After half an hour in which nothing happened (meanwhile new customers were getting their food before me) I asked about my food again, which is when I finally got it, but without the tea. At this point I was over the whole experience so I didn’t bother to ask about it. Oh, and the person I was with ordered a chicken burger, which had a bone in it. Really not worth the price, you can find much better options around. The place is busy and it takes a long time to get the waiters attention.

Filip BirtarFilip Birtar

Edit: horrible service, they make you do a review to get 10% on food - which apparently isn’t true. They came back with a bill with only 10% on some foods. After telling them this, we then got a new bill where they hid which items had discount on them and which didn’t. After going through the math we found, that they put no discount on seafood items. We explained them this in a nice way but they kept insisting and saying that seafood is not valid for the discount - even though the sign clearly says “food”. So what, seafood is not food? What? So not only did they lie to us but also used false marketing. We ended up not getting the discount and they let us sit for 20 minutes until we paid the bill. Never again. Nice place with ok food and the prices are not that bad, though still quite up there compared to smaller restaurants in the area. Props to the waiters, they are working really hard, though we were still waiting half an hour to order and had to get ourself seated because no one came to get us. Overall a nice place

Mattis HargreaveMattis Hargreave

In a Main Street of a tourist hotspot like Kata, a coffee without a proper internet connection is already a very poor business strategy. And then the food was quite disappointing I’ve had the set breakfast: The pastry plate that comes with the set is the worst I’ve ever had. It tastes like it’s been sitting around for weeks. The ham, the sausages and bacon also very low quality. The fruit platter is not listed as an item on the menu, and the whole set’s quantity is inadequately big. You can achieve a better RÓI if you give the option for the customer to select what pastry he wants, if wants or not fruit, orange juice (also not told it was included, and I don’t drink orange juice), and the Americano was the plainest cup of coffee I’ve had. So much potential, great staff all let down by poor kitchen and overall lazy management.

joao luisjoao luis

I’m a little angry at myself because we had the choice to come here on the first day of our trip but decided to go somewhere else that was super disappointing… THE FOOD HERE IS INCREDIBLE! We ordered the pizza, a bowl of fries, the braised pork bowl and the chicken karage. The pizza dough was so soft and delicious, the crust was JUST RIGHT and the addition of fresh burrata for an extra 100bht was so worth it. The fries and the chicken karage were amazing too! But the bowl took the cake for me. I mapped that delicious bowl so fast that it forgot to get photos of it 😅 definitely worth a try if you come here. Will definitely visit this place next time we are out in Kata Beach 🙌

Devon MoodleyDevon Moodley

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Address

20/10 Kata Rd, Karon, Mueang Phuket District, Phuket 83100, Thailand

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Phone

+66 63 323 1480

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Overview

4.4

(1.4K reviews)$$

Update to my review from last time, as I’m here once again with my husband. This is our third trip to Thailand in the last year and a half, and our second consecutive stay at sugar marina. We are absolutely loving it here and this place just keeps getting better and better. phisuth…what a legend! Your customer service is incomparable! Kiri burger restaurant should be so sooo privileged to have you as an employee. I don’t doubt even for a second, that the reason a lot of the customers are return customers and the place is packed all lunch and dinner hours is because of you! The food here is a amazing too, but you are definitely a contributing factor. Thank you so much for making our stay here that much more special ! ❤️❤️🫶 *****If I could give more than five stars I would. My husband and I stayed here for two weeks and we’re lucky to be provided with a buffet breakfast through sugar marina fashion at kata beach. I have to say, we’re eaten here before and the staff are beyond welcoming and provide an exceptional service! The manager, Phisuth is one of the best hosts and one of the kindest people we’ve met. He would Bring us fresh fruit and drinks as soon as we sat down for breakfast. He did not have to do that, as it is an open buffet but he goes above and beyond! Thank you to the team for your wonderful service and amazing food! This restaurant is busy all afternoon and evening so they must be doing something right!

Branka PlakalovicBranka Plakalovic

Disappointing Experience Despite Delicious-Looking Food The food at KIRI burger & bowl at Kata Beach looked really delicious, and we had high expectations – unfortunately, we were let down. My partner received her pizza on time, and the waiting time was perfectly fine. However, the issue started with my order: I specifically asked for my pizza with the sauce “on the side” and repeated this request several times to ensure it was clear. Despite this, my pizza never arrived, and the sauce was not delivered either. We repeatedly followed up and were assured multiple times that the pizza was “almost ready” and just needed to be sliced. But time passed, and nothing happened. Eventually, it turned out that the sauce wasn’t available, and there seemed to be some issue with the pizza as well. Meanwhile, countless pizzas were being served to other tables, but mine simply didn’t arrive. After 40-50 minutes of waiting, I decided to cancel the order. However, the staff refused to accept this, claiming the pizza was now “ready.” Even though language barriers can sometimes cause misunderstandings, such poor service is unacceptable. The food might taste great, but the service was a complete disappointment. Luckily, there are plenty of alternatives in the area.

Sadjad AlizadaSadjad Alizada

Horrible service. Bones in chicken burger. Overpriced. I ordered Koar Kai and a Thai Tea Sour Tamarind. The waitress repeated this to me to confirm and said they might not have Sour Tamarind, but that she would check and come back to me. Another waitress brought me a different dish. When I told her this, she left, leaving the food on the table. A third waitress came and told me that I actually ordered the dish they brought. I think it was pretty rude of her to tell me what I ordered when she wasn’t even the one who initially took my order. I like to take pictures of the menu items I have on holidays, so I showed it to her to prove that was indeed my order. She finally took the wrong dish away, without so much as an apology. After half an hour in which nothing happened (meanwhile new customers were getting their food before me) I asked about my food again, which is when I finally got it, but without the tea. At this point I was over the whole experience so I didn’t bother to ask about it. Oh, and the person I was with ordered a chicken burger, which had a bone in it. Really not worth the price, you can find much better options around. The place is busy and it takes a long time to get the waiters attention.

Filip BirtarFilip Birtar

Edit: horrible service, they make you do a review to get 10% on food - which apparently isn’t true. They came back with a bill with only 10% on some foods. After telling them this, we then got a new bill where they hid which items had discount on them and which didn’t. After going through the math we found, that they put no discount on seafood items. We explained them this in a nice way but they kept insisting and saying that seafood is not valid for the discount - even though the sign clearly says “food”. So what, seafood is not food? What? So not only did they lie to us but also used false marketing. We ended up not getting the discount and they let us sit for 20 minutes until we paid the bill. Never again. Nice place with ok food and the prices are not that bad, though still quite up there compared to smaller restaurants in the area. Props to the waiters, they are working really hard, though we were still waiting half an hour to order and had to get ourself seated because no one came to get us. Overall a nice place

Mattis HargreaveMattis Hargreave

In a Main Street of a tourist hotspot like Kata, a coffee without a proper internet connection is already a very poor business strategy. And then the food was quite disappointing I’ve had the set breakfast: The pastry plate that comes with the set is the worst I’ve ever had. It tastes like it’s been sitting around for weeks. The ham, the sausages and bacon also very low quality. The fruit platter is not listed as an item on the menu, and the whole set’s quantity is inadequately big. You can achieve a better RÓI if you give the option for the customer to select what pastry he wants, if wants or not fruit, orange juice (also not told it was included, and I don’t drink orange juice), and the Americano was the plainest cup of coffee I’ve had. So much potential, great staff all let down by poor kitchen and overall lazy management.

joao luisjoao luis

I’m a little angry at myself because we had the choice to come here on the first day of our trip but decided to go somewhere else that was super disappointing… THE FOOD HERE IS INCREDIBLE! We ordered the pizza, a bowl of fries, the braised pork bowl and the chicken karage. The pizza dough was so soft and delicious, the crust was JUST RIGHT and the addition of fresh burrata for an extra 100bht was so worth it. The fries and the chicken karage were amazing too! But the bowl took the cake for me. I mapped that delicious bowl so fast that it forgot to get photos of it 😅 definitely worth a try if you come here. Will definitely visit this place next time we are out in Kata Beach 🙌

Devon MoodleyDevon Moodley

KIRI burger & bowl , kata beach

Plan your stay

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Posts

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