LOCALLY OWNED
All McDonald’s restaurants in the UAE are 100% locally owned and operated. All business decisions are locally made and revenues are reinvested in the local economy. Emirates Fast Food Co., the owner and operator of McDonald’s restaurants in the UAE is proud to serve the UAE some of its favorite food since 1994. Along the way, we’ve managed to grow with a region we have become part of. We strive to serve safe, high quality products to all our customers across our restaurants in the UAE.
McDonald's UAE today has more than 160 restaurants and over 4000 employees to serve customers. McDonald’s UAE is committed to the quality of the products it serves at each restaurant and also maintains an active social responsibility agenda. It has been an enriching journey which has allowed us to form a strong bond with the community. McDonald’s has become a household name in the UAE and an active member in the society through various initiatives. We have our hearts set on continuing to offer our patrons in a simple, easy and fun way to enjoy the food they love, while further entrenching ourselves within the social fabric of...
Read moreI tried the new Chicken Curry Rice Bowl today. I didn't like it at all. The sauce was an absolutely bad blend of spices. But why is my review 5 stars?. That's because I rated my visit on the McDonald's app while I started having this bowl, wondering if I should throw it out or eat it some how, and gave my feedback about it. Within a few minutes I received a call from the store manager Ms Angel who asked me to meet her and on meeting, she refunded the amount (AED 19) to me. This was a very prompt response to my feedback. It goes to show how much they appreciate and value the comments of their patrons. Kudos to you guys 👌. Excellent customer service. Note : I ended up throwing the rice bowl. Just couldn't have it so I am glad I received refund. Ms Angel,...
Read moreI order staff meal around 3:47 pm (February 16 2022)but as per the cashier named jennyfer she said no more staff meal which is I regularly order if I want a burger from Mac Donald…so I change my order in to Mc wings,I know that order is not expensive..Service is not ok, I think if someone order staff meal or 5 dirhams meal..they don’t care..I am waiting for almost 11 minutes.. all those customers who is behind me in the queue they got their order on time…so I feel really bad.. their staff are racist…bad experience….sorry for my English not really good..so I ask someone if my order is ready and this guy check and he gave it to me (3:58 pm).if I didn’t ask no one cares…hope it won’t happen again specially people working...
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