Duttons — Restaurant in England

Just awful! Went for a romantic meal before an event at the cathedral next door. We were sat on a table less than a foot away from the couples on either side of us so everybody could hear each others conversations and it felt like a group meal rather than a romantic evening for two. The music was super loud and made the place feel like a club rather than a smart restaurant, we had to raise our voices to speak to each other across the table, it was more my chemical romance than romantic.

Our sharing starter of warm breads came out with humous and olives thrown on the side....when we came to eat the bread it was wet(!??!?!)....and I do mean soggy, which was really off-putting. We had to ask for a salt and pepper pot which when they were brought to the table, were both empty. We sent the bread back and the waitress brought out fresh bread that wasn't soggy but it had kind of put us off eating it.

We both ordered tandoori chicken burgers for mains. Upon arrival it was clear they had been burnt to a cinder. The presentation was fairly awful, the meals weren't even served with a salad garnish. The onion bargees were incinerated to a point that they weren't even edible. Any taste of tandoori was lost, as the chicken looked like it was straight from Satan's BBQ. Ironically, the fries were under cooked. The manager kindly took the food off our bill, but the evening was very disappointing, I've never had to complain about a meal before, but we'll choose a different venue next time to dine...

How can you give a poor review without sounding like a crank.

Restaurant approx 25% full. We were told cesar salad was off the menu along with with one of the starters.

Starters were pretty good but for the salt and pepper chicken dish was mainly bread crumbs.

The mains - I ordered a fillet steak - what arrived was a cross between a minute steak and a sirloin. When queried with the waitress who thought it was a sirloin steak seemingly the chef made a mistake. 20 mins later the "fillet" steak arrived. This fillet was more or a sirloin steak and tasted rancid. It was clear they didn't have any fillet and tried to pull a quick one. The waitress asked did I want to try anything else so I changed to lamb shank which must have been too much work for the chef as it was now off the menu. Ended up ordering the fish and chips - as nothing else on the menu - which again took 20 mins to arrive by which time my wife had finished her main course. Told the waitress we werent going to be paying for the main courses given it had taken an hour to get what i got!! Ordered dessert which again wasn't up to scratch but I had lost the will at this stage! Waitress still tried to charge for main courses but once queried found in her pocket a bill without the...

My wife booked at table for 7 people to celebrate my daughters and my birthday, the party included relatives who had travelled to Chester that day. Our booking was for Saturday 3rd at 6.30pm, we arrived on time, drink and food orders were taken pretty promptly so the food order could get into the kitchen. Only 3 ordered starters which arrived ok. Time was ticking on and no sign of our main courses, my wife approached the staff on numerous occasions, the staff apologised and said they were chasing the food orders up but there was nothing they could do about it. At 9pm and still no main meals we we’re losing the will to live, so my wife told the staff if nothing appeared in the next 5 minutes we were going to leave also my brother approached the manager (whom was hardly visible all night) we were told ours was the next food order to come out. Ten minutes passed then yipee food started to arrive BUT it didn’t come to our table. Enough was enough so at 9.30pm we left hungry and cross. We were so disappointed with Duttons and I or any of my family will not be going...