Struggling with arthritis in my fingers I'd been unable to wear my engagement and 21st birthday rings for some time. Other rings were also proving too small to go across my knuckles and all were in need of cleaning. My visit to Vow was a very pleasant experience where I found everyone to be patient and really helpful. After discussing my problems and measuring my swollen fingers we agreed that my 2 most important rings could be increased in size with additional gold, another could be stretched and all could be cleaned and polished. I left feeling reassured and looking forward to collecting them. I was absolutely thrilled to see everything when I went to collect them. I actually had tears in my eyes because I was finally able to wear them again and they all looked absolutely beautiful, just like new. All credit to the staff for their patience, kindness and wonderful work with my jewellery. My rings are not the most expensive that money can buy but they mean the world to me and to see them restored and back on my fingers was fantastic. My thanks and sincere appreciation...
Read moreI stumbled across VOX in desperation to get a ring cut off that had become too tight to remove and was aggravating a swollen finger. A Russian wedding band, the ring was a gift for my 21st Birthday (28 years ago!) and I'd worn it 24/7 ever since. I was quite distressed at the time and the staff were so kind and helpful. The ring was cut within several minutes bringing instant pain relief and saved me a trip to A&E. Then what to do with the gold. I didn't want to part with something sentimental that feels like a part of me. We discussed several options including melting it down adding more gold and setting a diamond. However I decided to simply get is repaired a size bigger and not twisted as the original band. The work was done within 24 hours and I couldn't be happier with my 'new old' ring. I am looking forward to going back to Vow and getting some old jewellery that I don't wear made into something new and pretty or buying one of their beautiful necklaces for my 50th Birthday. Can't recommend this...
Read more✨ 5 Stars – Outstanding Experience at VOW Jewellery ✨
VOW Jewellery in Chester is an absolute gem, but what truly makes it shine is Oscar, the owner. He is hands down the best: warm, genuine, and incredibly knowledgeable. From the moment you step inside, he makes you feel completely welcome and cared for, as if you’re more than just a customer.
Oscar goes above and beyond to understand exactly what you’re looking for, whether it’s a bespoke piece, a meaningful gift, or a simple repair. His patience, honesty, and passion for jewellery are unmatched. Every recommendation he gives feels thoughtful and personal, and the craftsmanship of the final pieces is breathtaking.
It’s rare these days to find someone who combines artistry, skill, and such sincere customer care. Oscar doesn’t just sell jewellery. He creates experiences and memories.
If you want high-quality jewellery, fair prices, and the kind of service that makes you walk away smiling, look no further. Oscar and VOW Jewellery are the best...
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