I was going to go into cafe nero figured id give this place a try big mistake. The staff seemed more interested in chit chatting to each other rather than making you feel welcomed. I had zero expectations i didnt know what to expect so the bar was really low.
looked for two seconds made a comment about how some pastries reminded me of my home country to get some chit chat going instead she said oh nice and carried on with her conversation as if i wasnt there....
had chosen the cream filled donut with strawberry jam and a coffee.
Was handed in a take away format didnt think much of it when i sat down i was told that i had to pay extra for sitting in (didnt see on menu you would think thats important to let people know) but they would let me off this one time as it was my first experience.
You may read this and think why one star, i ended up leaving literally less than a minute of sitting down i dont know how to explain but the staff seemed very uninterested and ive never felt so unwelcome because of it.
Perhaps i was wrong for thinking that the atmosphere was supposed to be customer oriented and friendly the type that feels like home hence the reason i wanted to go here rather than nero instead i left extremely...
Read moreMy mum and I come here every time we meet up in Glasgow for a catch-up, and the food is nice. Usually the staff are lovely too, however on our visit today this was not the case. The lady who I'm assuming is the manager as she was in a black top instead of the red like the rest of the staff was absolutely horrible. If I was writing a review about just her I'd give zero stars if possible. I was aggressively shouted out when I went to get a table while my mum queued with the lady saying I couldn't sit if I hadn't paid. This has never previously been an issue. While we waited she yelled at several other customers, even telling some of them exactly where to sit and what to do. She yelled at her staff too, demanding that they clean when they were in the middle of serving customers. The staff looked absolutely miserable, with not a single smile to be seen anywhere. I feel awful for them and am not at all surprised they've got vacancies posted in the window. Not once did I hear her be nice to anyone in my time there today, all she did was shout. Won't be coming back again as long as she works here, as it's an awfully...
Read moreWent in today to sit in and eat. I asked for an egg roll and an extra egg. The lady behind the person who was serving made a gagging sound when she was given my order, I then sat down and waited for my food. When I received it there were egg shells in my eggs. Other customers got asked if they wanted sauce etc with their breakfast yet I was the only person they did not ask. I was suffering from really bad allergies and my eyes were swollen and red, so I had my hand over my eye and due to how bad it was I was unable to leave until it got a bit better. The lady came to me very rudely and told me I was not allowed to sleep. I told her I was not sleeping and that I was unwell. She argued back with me and then told me I had to leave because I had been there for too long. I had only been there for 30 minutes. Majority of the staff are racist. They do. It offer salt or pepper either. Most of the time the food is nice but the treatment toward non white customers...
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