
Manager is a terrible person, needs to be fired. Brought some of my friends here that came from out of town. They mess up our orders, had to wait to get silverware once our food came. Once our food came it was incorrect, we asked to speak with the manager, we had to ask for him a couple of times. He finally decided he ready to speak with us. He was very unpleasant and argumentative. We all order the same thing 4 tacos with rice and beans. Me and another my friend orders were both wrong. I ordered charro beans, I received refried and my buddy didn’t receive any rice nor beans. He told him he didn’t order it and the server had just told him that she put in computer and the kitchen was ready to go so they were messing up the order. We had explain what the server had told us and he said “that he would handle her.” And then went back to the argument with my friend. He had the security to wait nearby, like we were going to get rowdy. We were just trying to explain what was going on and he wasn’t trying to hear. We asked for our checks and my friend check was more expensive than the rest of at the table. He asked to speak with the manager once again. He stated that he charged my friend for the each taco and my friend ask why? He then stated cause he ordered the shrimp and tilapia taco because it was a speciality taco and I and the other two guys order the exact same and our bill was $10 and his was $16. We tired of explaining ourselves, so we just paid and left. I been to several ojos locos in the metroplex and in Austin. I’ve never experience this kind of treatment, services and disrespect ever. This makes me never want to at...
Read moreOverall the food is good the beer is cold can’t complain their waitresses are normally great however I have been going there for almost 2 years at least once every two months never had any issues last night I had a very small pocket knife on my belt loop was in there for over two hours went to the restroom and as I turned around from the urinal I had three guys standing in front of me telling me that my knife is illegal to have and I must leave the premises over a pocket knife so I love manage to work myself through them out of the bathroom I walk to the office or in the front the real police officer asked him about the knife he then went to the main manager and corrected him and their staff as far as the pocket knife goes after all this I was trying to finish my food as they hovered over me and my friends at a table after I had already put the knife up just to be easy to work with as I was leaving one of the security guards Mr. want to be cop walked back up to me and told me don’t ever come back I’ll because the cop went in school them on the laws I would not be going back to that location ever again due to how they handled the situation if he would’ve walked up to me and I said hey no knives allowed please go put it in your truck I would not have had a problem but corner me and a bathroom with three other guys after I just get done using the restroom is very unprofessional and inappropriate the main security at the door was on my side along with the police and did apologize for the way the manager and the other staff handled...
Read moreWell me and my fiance went to this place on a Friday. It was packed nice crowd. Ok let's start off with the drinks. The best thing they had going was the shots. When I ordered a actual drink with alcohol it tasted like it was a ton of salt in the drink. My fiance drunk it because I didn't want to be mean because the waitress already had a attitude from jump. N i didnt want to ruin the night with my mouth. Ok so the fajitas were Ok I will give then that. My fiance paid 111.00 with no tip on the reciept he actually put a zero in the spot to mark tip. But a few days later a transaction for 186 was taken off of his card. So now we have a problem. 75.00 was a tip. That's a big problem. We go back to the place to speak with the manager and give him our proof which is the receipts that we kept that we paid 111.00 he takes one and leave. Now we dont know if this man went to an office or a quick trip to mars. But we waited at the front entrance for almost a damn hour then he finally comes out. He said our ticket was mixed up with someone else who left a tip and they charged us instead. He said this is a common thing that happened when it's busy. But usually it be $5 to $10 but this is a large amount. He gave us cash instead of putting it back on the card which was cool we really appreciated the fact that he fixed the situation because I honestly thought we were gonna have some problems and look at God no...
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