Worst experience ever!! I usually like this place and never had a bad experience but when I took my brothers there on Saturday we had a horrible experience!! Its an older black woman in the store, she's on the bigger side and kinda short, My lil Brother was filling his bag up with candy and she rudely said "Ion know why you filling that bag up so much! It's $17 a pound you need to read and I'm not putting it back if y'all cant afford it so y'all go have to figure it out!!" I replied by saying "yeah we know" then she said "Cause y'all almost at 3 pounds and I'm sure y'all cant pay for 3 pounds!" I replied by saying ok and handed her the bag to check out she replied by saying "why you giving it to me to weight go weigh it yourself!! I replied to her and said "where the weight at so we can weigh it?? She said very loudly and rudely "it's right there on the table Folks acting so slow today!!" After we weighed the candy it was little over one pound and she still proceeded to ring it up as 2 pounds! And she didn't even say thank you after we paid!! I tried my best to not just walk out and leave the candy there!! Because she was so rude and I don't like to spend my money when there is horrible customer service!!! It was pretty obvious that she was raising her voice and trying to take advantage of us because we were young. Though this candy store did have cool things inside I definitely will not be...
Read moreI visited the Atlantic station for the 1st time on July 4th. It's Sugar was our 1st stop. We arrived around 11:30 a.m. We were excited to buy treats and to see everything It's Sugar had to offer. My daughter spent a little over $20. I did not purchase anything due to the poor customer service. Another family came in & left right away as well. A few doors down on the other side of the street is Kilwins. Much better service. I spent $40. The family who left It's Sugar came in and spent money at Kilwins as well. The young woman with the bushy hair, is costing It's sugar money. She leaned over the counter on her phone the entire time. She did not acknowledge us when we walked in. She appeared annoyed when I ask her a question about one of the items. If she doesn't want to be there, she should leave. She ruined the experience. A young black girl came out when we were about to leave. Her attitude was much better. I was over it at that point. First impressions...
Read moreWe are always on the hunt for cotton candy and this is the only place worth the price. It’Sugar Atlantic Station isn’t just amazing because it has so many candy selections, it’s amazing because they have candy that others don’t. When I saw Candy Cigarettes it really took me back. I thought maybe they had been outlawed because it targets kids or maybe it was discontinued because let’s be honest it wasn’t that great of a gum. They have tons of other rare candy that you can probably only find at their shop. I’ve never been in there and had a bad customer service experience so that makes it even better because no one wants to be in a store full of candy and a horrible staff (talking to you Party City). If you’re bored one day, looking for something sweet, or just have a craving for a candy you haven’t seen since you were a kid, take a trip to It’Sugar...
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