Mr G's Chicago Pizza & Pub — Restaurant in Branson

We ordered over the phone because my 4 yr old granddaughter was with me. They told us 35 minute. My granddaughter and I walked in 40 minutes after our order and tried to find a staff member. Only people we could find were behind the bar. After 3 staff members ignored my questions, I finally got ones attention. She had me pay for my order, but before I would give her the signed receipt I made her go to get my order she came back saying it would be a few more minutes as it was just coming out of oven. My 4 yr old granddaughter sat at the bar as we waited because there was nowhere else to wait. Another couple came up who had call in take out also. The gentleman behind the bar asked how long it had been since they placed the order. The said 30 minutes. He told them it would be closer to 45 and asked if they wanted a free drink. He took their orders and they sat down. As I tried to get his attention to see about getting a Sprite for my granddaughter since we had already been waiting for over 15 minutes they brought our food. As I was trying to get my granddaughter would was hungry and thirsty and tired of waiting off the bar stool, her flip flop came off. Thank you to the gentleman who was also waiting for picking up her flip flop, I hope they were quicker with your food and at least they gave you a free beer and your wife a Long Island Ice Tea. As for the Chicago style pizza it wasn't that good. The sauce had to much oregano and there wasn't enough cheese. They never asked if I needed a plastic forks for my salad so can only guess if it will be worth eating. The Bosco cheese sticks we're good. Over all, there are better places...

The pizza tasted great. HOWEVER, I have never experienced the type of customer service My family received. It’s as if we were wearing shirts that said “we are here to ruin your day..” the blonde and heavier set brunette girls were horridly rude. We walked in looking for a table “seat yourself” the blonde told us expect an hour wait. After giving us a hateful almost please leave stare as we came in. We sat maybe 5 minutes after waiting as multiple tables opened up. This is 7:00 prime dinner time. The brunette girl came over and tossed menus hastily at our table and asked us what we wanted to drink. Trying to kill them with southern hospitality kindness we politely order with a thank you. We got our drinks and a hateful “do you know what you want to eat?” We said yes, ordered and she huffed away.

We got our food and it was correct, it was great. Aside for her tossing my deep dish down on the table with a hot pad and it not even sitting properly on the wood tray they have for the dish. They never came back to check on us. They checked on all the other tables and spoke nicely to them since we overheard.

I will never come back to this establishment. As a restaurant owner I understand that finding good help is hard but the owner has a cancer and needs to rid themselves of it before it affects foot traffic. Had customer service been good this would be my GO-TO.

Terrible terrible hateful and distasteful customer service but good pizza. Order takeout, tip $0 owner wins...

Updated review: I had the opportunity to eat some lunch and unfortunately sat next to a couple who were in a heated argument for 30 minutes. After leaving a poor review on the experience because I thought it was the owner the actual owner of the restaurant reached out to me and apologized. Come to find out it was the boyfriend of one of the girls working there and something tells me she cooked her goose on this one.

Fortunately I had the opportunity to speak with the owner who is a super awesome guy and he offered to buy me lunch which I feel is exceptionally generous considering the circumstances.

Outside of the conflict the food was good and well prepared. The portion was a larger portion than expected and above average in taste and presentation. The salad was clean and crisp and obviously fresh and the cheese was higher quality probably Roma. The pepperonis were average but the fact that there was probably 12 of them surrounding the salad was exceptional. The price was average to above-average for the area but probably below average overall for a tourist area. The chicken on the salad was fresh hot and juicy, Probably the best part of the salad.

Overall I consider the salad to be above average and it was a wonderful treat indeed. The building is nice, clean and updated and I found all of the amenities to be above-average.

Note: I tried hard but never did see the bottom...