Cuppa Joe Cafe — Restaurant in Breckenridge

I really wanted to like this place, unfortunately i had one of the worst experiences in my many years living in Breck. They were out of basically everything we ordered (potato’s, coffee, black tea, and yerba mate). Instead of helping us and several other customers, the blonde girl behind the counter was standing around playing with her phone and talking very loudly with a friend about how many edibles she ate before work. Don’t get me wrong, edibles have their purpose but know when to take them and when not to. A busy Saturday morning shift at work is definitely NOT the time or place. And talking about it in front of customers and their kids is unprofessional to say the least! Aside from the awful customer service, we waited over 35 minutes for our food, even longer for our coffee and paid more than $30 for a burrito that was blown out the side and basically inedible. Neither my boyfriend nor I were able to choke down more then a few bites before we gave up and got food somewhere else. We will be not be back and hope this review helps you avoid an experience like ours. Go to Clint’s or Coffee...

Unfortunately, I experienced terrible customer service while at Cuppa Joe. The "gentleman" working was very curt while ordering. I received my latte and was disappointed...there was no hint of espresso in it. When I said, "I hate to complain, but this just tastes like warm milk," he replied, "well that's what a latte is, and you got a large." I was taken aback and said, "well usually there is a double shot of espresso in a large latte." He then just was even more rude and felt like he was arguing with me when he said, " well there is." He didn't offer any type of accomodation. (I would have been willing to pay for another shot even had he offered.) I then asked if I could at least get a little coffee in it and he just waved his arm over to the coffee saying, "do whatever you want."

Both my friend and I have worked in the customer service industry serving drinks, and we pretty shocked. It made what should have been a pleasant morning tainted. The burrito was good, but I will not be going back...and I come through Breckenridge once a...

Update. I have tried a dozen of Gesha coffees (including one that I roasted myself 🤦‍♂️) of different origins, different drying processes, roasts, and sometimes at substantially higher price. All they were from reputable US roasteries and were exceptionally good. But this one is, hands down, the best I have ever had! Although I am not a big fan of fermented coffees and would prefer it to be roasted a little bit lighter with more acidic fruity notes, I absolutely love it and fully appreciate the top notch quality of the beans and the roast.

P.S.: I hope it wasn't just a randomly successful batch and that my taste buds don't behave differently in low oxygen environment. This is something I yet have to check once I will finish my bag (bottle) and will come to get a couple of new ones 🙂

And of course...