Okbingsul — Restaurant in Buena Park

Would give ZERO stars if I could because of a rude staff named HAILEY.

When my 2 friends and I arrived on a Wednesday night, we were the only customers in the store. The sole staff member working that night, Hailey, completely ignored us upon arrive. She did not even look up from her phone when we entered.

Throughout my short interaction with her, she remained rude and unhelpful. Upon asking her to describe what some food items were, she only offered vague descriptions in a condescending tone.

After finishing our shaved snow (which was very average, Sul & Beans is way better), we neatly put all of our bowls, utensils, and napkins into the plastic tray the order comes in. We didn't see an accessible trash can so we left our tray on the table. When we were literally out the door, Hailey called our to us behind the counter and told us to bring her the tray before we leave. I found this to be incredibly rude: she made us walk all the way to the back of the store to give her the tray rather than walk LITERALLY 2 steps from where she was sitting to where we placed the tray. And the whole time we were there she did not have a single thing to do besides leisurely browse her phone.

They should honestly replace her with a robot because even a robot would have better manners than her. I honestly do not know why she was so rude to us, we were not messy, loud, nor unpleasant during our short stay. This leads me to think that she may have been RACIST. Other reviewers have stated that they too have faced...

Came here around 8pm with my friend one evening and it was PACKED. I don't know if that's normally the case but it was so loud inside that both of us were getting overstimulated and I had a dull headache by the time we left 15 min later. Not a relaxing atmosphere at ALL. We took our order to go to get out of there as soon as possible, but even then, it was about a 10 min wait, and it was impossible to hear if our order was ready or not over the din, so we had to stand by the counter. There were empty seats by the pickup counter but another party claimed they were using the chairs even though there was no one sitting in them and refused to let us sit. Based on this experience, I don't know that I would go back.

I did like the strawberry bingsoo we ordered, though. The ice was so soft and powdery, like eating snow that melts on your tongue. The strawberry syrup was a little too sweet for my taste but that's probably because it all sank to the bottom and wasn't really mixed throughout. My friend and I shared the cup size for $12 and honestly half of the cup was more than enough for each of us—I don't think either of us would have been able to finish a full cup on our own, cuz this was dessert and I was already getting a slight brain freeze from eagerly digging into the shaved ice lmao. But I realize mileage varies so maybe the size isn't a big deal for other people! I think it'd be nice if they offered a third size that's half the size of the cup, though. Like a small, medium (cup), and...

Do you enjoy mediocre but overpriced desserts served by staff that don’t really care about the service they give? In a setting that's unapologetically lacklustre and, bottom line, depressing? Boy, Do I have a place for you! Right on the bottom level of The Source, in the heart of the hustle and bustle, from the outside looking in this cafe ALWAYS looks like a hot spot. It’s only from my recent visit that I’ve now come to terms that the only reason why the outside looks packed is because the seating is outside and there is Gong Cha right beside. We visited The Source a couple days ago and got there early in the afternoon. Prior to walking in, the signage caught my eye. A strawberry yogurt latte. I mean, need I say more? Walking in the music was non existent. Like 0 effort into trying to make it seem lively at all. With the added bonus of me being the only one inside, the dead silence was deafening. The two girls at the counter barely acknowledged me, so once my order was through and I received my buzzer I opted to walk out of the awkward cafe to hang outside for my drink thus concluding my uncomfortable experience in the brick and mortar of OKBINGUL. Now the drink, Strawberry Yogurt Latte - ($6.26) - it’s like strawberry concentrate with yogurt. I didn’t finish even though my wallet was screaming at me the whole way down...