A&W Restaurant — Restaurant in City of Niagara Falls

I’ve been waiting for this chain to come to Buffalo for quite some time. I used to visit the locations in Canada, and I went to several A&W’s across America, wherever I could find them, and usually when I was in an area with one. I enjoy the solo A&W’s more than the locations combined to another restaurant, like Long John Silver’s. The solo A&W’s have food that tastes much better than the combo locations, which share a fryer between restaurants (among other things). Common complaints of the combo locations from other guests include that the fries taste like fish. Eww…

I considered A&W Cortland to be my favorite drive-in restaurant experience, but it’s so far away from me, and it’s in an area where there’s nothing else to do (besides an indoor waterpark being nearby there). So when I heard that A&W would be coming 30 minutes away from me, I was ecstatic! And on top of that, it’s a solo A&W, too! I tried it, and the food tastes pretty good. The floats also impressed me here. The floats are on the same level as Cortland’s floats. You NEED to try this root beer float. It’s unlike any float you’ve ever had.

Unfortunately, there are three main downsides to this specific location. First being parking. Their parking lot is EXTREMELY small, and can only fit five or so cars. The other cars need to find street parking, which is pretty tough in this area of the Falls.

The second is that this location is dine-in only. If you want to-go, you need to pick up a bag of food by walking inside the place. No drive-thru, and NO DRIVE-IN SECTION, like what Sonic has. Let alone like what A&W Cortland has.

The third is a biggie. The prices for fast food are simply expensive and overinflated. It costs about 50 cents to make all of the ingredients for a single coney cheese dog. So why are they charging $12-$15 for a combo? Let alone all of the upcharges customers can incur for extra sauces, extra ingredients, upgrade from a normal drink to a float…

I’m shocked to say that Red Top Hot Dogs in Hamburg may be cheaper than A&W Niagara Falls. That’s quite an accomplishment. Red Top is well known for wanting to charge you an arm, a leg, and a spare $100 bill to feed your group.

I’m also shocked that no other review before me has mentioned this glaring issue with this location. Take a look at the prices in my pictures down below and prepare to have your jaw drop.

I understand where they located is mostly a tourist trap, but come on, guys. You’re fast food. You’re near-equivalent to McDonald’s. Heck, you even have a Big Mac ripoff on your own menu, called the Papa Burger.

This is especially frustrating, since I know that the same franchise owner also owns the A&W location in Cortland, and the prices are MUCH more reasonable at that location.

(I still mourn the loss of the tastilicious fried Chubby Chicken at A&W Cortland, by the way. I went to this location on opening day and the owner himself told me that he needed to take it off the menu for menu simplification. 😔)

Everyone should go here for a root beer float. Some people should go here to enjoy the tasty food. NO one should go here for a meal that they think they can...

I would give this restaurant 1000 stars 🌟🌟🌟🌟🌟 if I could. I am so happy with this place. When I saw they opened a location near me I got so excited. I've heard they make their rootbeer fresh daily and OH MAN, YOU CAN TELL. The rootbeer is out of this world delicious. I usually get a frosted glass of rootbeer and a Rootbeer float to go because it's so amazing. I've have also taken home their half gallon. This place opened very recently and I've already been four times. It's such a great place, I even decided to take my step father here for his birthday. The food is awesome, the outside seating is wonderful, the music is fun, the atmosphere is clean and enjoyable but the BEST PART tied with the rootbeer of course is the employees. For my step dad's birthday they gave us a substantial discount and to our surprise the owner gave our whole party of four free icecream sundaes. They really are some of the nicest most accommodating people you will EVER meet in a fast food setting. Im NOT the type to waste money eating out but I could never consider coming here a waste. Its just to damn GOOD! I will continue to be a frequent customer in hopes my patronage will help keep their business flourishing and hopefully their doors remain open for a long time. I don't think I want to ever go back to life with my new FAVORITE restaurant. #A&W #Rootbeer #Fastfood #Yummy...

If you’re visiting Niagara Falls and craving something fresh, flavorful, and satisfying, A&W is a must-stop spot! The food was absolutely delicious — the burgers were juicy and perfectly grilled, the fries were crispy and golden, and that classic A&W Root Beer in an ice-cold mug was the highlight of the meal. 🍔🥤

The restaurant was clean, bright, and welcoming. What really made the experience stand out was the exceptional customer service — the staff were friendly, patient, and genuinely caring. They greeted us with warm smiles, helped us choose the best combos, and made sure everything was perfect from start to finish.

The wait time was minimal, the food came out hot and fresh, and the overall vibe was just fantastic — a mix of great food, great people, and that nostalgic A&W charm. Whether you’re a tourist or a local, this spot captures the best of comfort food with top-notch hospitality.

Highly recommend A&W Niagara Falls — 10/10...