Boyfriend and I went an 1 1/2 hrs before our Ocean Hai reservation for Valentineâs Day. We live a mile down the road and often visit ocean hai as our âgo toâ nicer restaurant. The bar is small but the atmosphere is lovely. We waited a good 25 min and still hadnât had service, many of the people next to us were also complaining amongst themselves. There was one service/well bartender, a bar back, and one bartender. Thatâs all you need for a bar this size but the older lady bartending could not have been more bothered. Iâve been a bartender/cocktail waitress for 12 years and she was the slowest Iâve ever seen. Two people beside us left in frustration. A patron jokingly said âyou need some help back there?â And she rudely snapped itâs not as easy as it looks and proceeded to look for, then slowly put on her jacket as 8 people are staring at her waiting to be greeted. She was completely unaware of who had been there and who hadnât and went and asked a gentleman if he needed anything after he had already been served meanwhile we were patiently waiting for 20 min at this point. We ordered an old fashion and a lychee martini (my favorite and I get it every time). Not only did she serve him first (ladies first always) but my martini had 5 big ice cubes and way too much purĂ©e. She took another 7 min to close us out after we gave her our card. At dinner I ordered another lychee martini with my entree. And it was delicious. The other two behind the bar were visibly working hard, with hast, and the service bartender made my drink perfectly. She should find a career she...
   Read moreWeâre Club Wyndham owners and have never had such a poor experience at one of their resort restaurants. After a fun day at the Clearwater Aquarium, we stopped in here on 7/30/25 around 2:10â2:50 PM, hoping for a quick bite since the main restaurant was closed.
The bar wasnât busyâjust three other guestsâbut we sat there for over 20 minutes with zero acknowledgment from the bartender. He refused to make eye contact or respond to our polite attempts to get his attention. It was blatantly dismissive and completely uncalled for.
We pay a premium every month for our timeshare, and itâs frustrating to be treated like an inconvenience. As business owners ourselves, we donât take leaving negative reviews lightlyâbut this level of service was unacceptable and needs to...
   Read moreI always love to explore coffee places when Iâm vacationing (saying no to my usual Starbucks) I had a good chuckle when I went in to see the big sign âWe proudly serve Starbucksâ when the there is the word âcoffeeâ in the name. Most reviews were about cocktail service and there werenât too many reviews so I thought I would come by and see what the coffee was. Either way, they had a wonderful decor and lounge area that you can sit at which is a wonderful atmosphere to be in while...
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