Aloy Modern Thai — Restaurant in Denver

I’d been here once or twice before and found it to be ok — but decided to give it another shot with Restaurant Week this year. I wouldn’t come back. MAYBE I’d order takeout, but $20-25 Thai entrees are a bit pricy amid others in their category. And amid “upscale” Thai spots, Daughter Thai is way better.

Restaurant Week I normally don’t judge a place by their RW performance, because I think RW is tough for restaurants. However… a choice of 3 items from the RW menu often added up to LESS than the $55 RW pre-fixe price tag — making it cheaper to order a la carte (if you were smart enough to do the math). The restaurant COULD have chosen to put their RW menu up at $35 or $45 and done “add-on” pricing for pricier items… instead of making what looks like a deal actually not be one. Just disingenuous on their end I think.

Food The most disappointing $12.50 appetizer I’ve ever had. This shrimp lettuce wrap just LOOKED sad. You could barely spot the 3 shrimp hiding among the tasteless greenery. Oh, and the shrimp had their tails on! Hidden INSIDE the pre-made lettuce wraps. Super fun biting down on those. Our entrees were pretty tasty and a generous portion — I will give them that. However, my 4-out-of-5 spice level order was definitely not spicy.

Atmosphere This place isn’t as nice as the one in Boulder, but definitely nicer than just a takeout spot vibe. Unfortunately, we were seated right under the AC — and I was shivering even with my jacket on.

Service It was fine. Once our server realized we weren’t doing the full restaurant week menu though, I think she was disappointed? Or I don’t know what. When we asked to pack the 2nd half of our entrees to go — she didn’t even ask if we wanted dessert or a 2nd round for our empty drinks — just...

I went there a couple of months ago as we live the food but had a horrible customer service experience. I left a review here about customer service experience. Few days later I strolled back into that restaurant and the manager, I think his name was Nu came to me and said if I was the one who left the review as he recognized my picture on review and me. I said yes. He was apologetic for his staff reactions and offered me 50% discount graciously and asked me if I can consider again. I told him that I love the food and now that management is paying attention to what happened I will add that here. Appreciated him and left. Well 2 days ago we went there again. Again very horrific customer service experience. I think the staff supervisor name was George. He literally told me that I should go to the restaurant next door if I want to sit in patio as he does not have time to explain why I can’t sit outside in patio. I told him I am loyal customer here. He said not until you pay today. Was very rude and sarcastic. I left the place Ofcourse. It’s sad to see such this place getting ruined by customer service quality. I have a few friends who also had same experience and I will ask them to share here that too! Sorry my friend, I hoped you would have changed things after first incident but I was wrong. Won’t be going there no more. Actually it was a blessing in disguise. Discovered even better Thai place that day not too far from them! With excellent customer service. Will make that place my next...

The service and atmosphere and dining experience overall was decent, average, and I have no complaints there. The server was prompt, timely, attentive in the right amount, and pleasant. The food came out at a decent pace.

This place fell in line with many other Thai food restaurants I’ve been to that seem to have the same issues: overpriced dishes for what you get quality wise, the chicken is overcooked and dry, and the ratio of noodles to vegetables to meat is not balanced enough. It’s almost always a ton of noodles and so few vegetables and a tad bit skimpy on the protein. I can’t say this place was skimpy on the protein the way many places are, but the chicken was incredibly dry and basic and just not that good. It didn’t make me want more of it by any means.

In comparison, I’ve also had to Daughter Thai which had great interior, upscale and warm vibes - and way is incredibly overpriced for the portion and quality of the food.

And I’ve have Beau Thai on Tennyson and that place is the ONE place that seems to consistently deliver on quality, value, taste, etc. and get everything very right. They seem to really know what they’re doing there and have a genuinely successful operation which includes using excellent quality ingredients and authentic recipes, the appropriate ratios, great service, cozy and intimate interior and ambiance and solid pricing value. Beau Thai is the...