Bangkok Thai Cuisine — Restaurant in Dover

The owner of this restaurant was extremely disrespectful to me. This is my first time ordering from this restaurant. I placed an order for several items and when I informed her one of the items (Thai tea) was too sweet, she stated she doesn’t give refunds. I only asked for a refund for the Thai tea and she aggressively charged towards me and starting yelling in front of the entire restaurant. I was not disrespectful and kept quiet while she embarrassed herself in front of the restaurant. She got upset that I informed her I would dispute it with my bank. The owner decided to take the bag of food and stated “I’m not welcome in her establishment” She then gave me a refund. I would never go back to this place of business. I am a very respectful military woman and have never been disrespected to this degree. Terrible business!

I would not recommended going to this restaurant. I contacted the police because of how threatening she was towards me. As a small business I understand you can’t refund every customer. But the owner made a complete fool of herself in front of the restaurant. I’m not sure why she thought it was okay to yell at me in that capacity. Provoking customers in such capacity can cause incidents. However, I would not return because there is no respect for her customers. Imagine if i said i didn’t like the food. The Thai tea was only $4. I didn’t ask for a refund for the entire meal. In this type of business you also have to understand the consequences of treating customers. However, if you’re looking for great customer service, I would not recommend the establishment! The food was probably not tasty as well but I wouldn’t know since she decided to aggressively remove the food from near me. As a military member who has traveled all over the country- I think the business is very subpar and...

Last year, I came here for dinner while in town on business. The restaurant was full and my meal was incredible, so I was really excited to return. Unfortunately, the food has drastically gone downhill. The empty restaurant should have been my first clue. I got a massaman curry with duck. It contained a few tiny shreds of meat, crunchy potatoes, crunchy carrots, crunchy onions... You get the idea. It was served in a bowl and more like soup. As an added bonus, the "steamed rice" was also half raw and extra crunchy still. I ended up scraping it directly into the unfortunate curry. My blue martini included the cheapest vodka made, so cheap that I had a headache before I finished it. The best thing that could be said about my dinner was that I didn't get sick. My server was nice, but definitely more invested in doing her homework at the counter. A woman in the kitchen (possibly her mother) seemed to be having a bad day and spent fully half of my visit yelling, before eventually coming out to take decorations from shelves to dust, I guess. During my dinner, I saw one carryout order total. And when I was getting ready to leave, a college age couple came in and it appeared to be their first (and probably last) visit. I don't know if there is new ownership or if there were cost cutting measures in place, but the issues should probably be rectified before the owners end up closing their doors. I know that I won't...

I give them one star because food was great. Service on the other hand was poor. We are from Virginia. My daughter decided to go to college in Delaware. It was our first day here, and after moving my daughter into her dorm, she decided to go here for lunch with us (her family) before we left to go back to Virginia. We were sat at a table that had just been wiped down. Server huffed and puffed when asked if she could wipe table off so that the table was not as wet. Server was slow getting our drink order and food order. We received our lunch (which was phenomenal). As we finished my daughter mentioned something about wanting to go because she was tired but continued in conversation with her family. The server then came over to my daughter and slammed bill down on table that was on a little plate in front of her yelling "I don't appreciate you clapping your hands at me or snapping your fingers at me for the bill! I heard you say you wanted to go!" She yelled loud enough to embarrass her and have everyone staring. When told that she never did that the server said "Oh, I thought that is what she did." She then went in the back to hide and never came back out. This server should not be able to speak to any customer like this! This is one of our first experiences of Delaware. Needless to say my daughter will not be returning nor will my family ever return when we...