Capitello Wines — Restaurant in Eugene

I've loved being a member for the past few years. Recently I moved to the East coast, and needed to update my membership for shipping and other maintenance regarding the move. I have made over a dozen emails and voicemail messages with absolutely no response.

I have wine orders charged and backlogged needing shipment, and I can't seem to get anyone to return my contacts. Maybe a poor review will finally get someone's attention.

If this issue is resolved, and confidence in them reinstated, I will change my review to better reflect them. Until then, a 1-star rating...

A fantastic Friday evening wine tasting. We reserved a table perfect for us and our grandkids. We adults are vaccinated and boostered and wanted a place safe for us and our unvaccinated 2 and 3 year old. The owners and staff were super accommodating! We had delicious excellent Pinot Noir( 92 Wine Enthusiast rating) and-a súper Cabernet Sauvignon. Very accommodating. Wait staff always masked which we are so thankful for. Very accommodating and great customer service. We will definitely return. PS had food from the ramen...

After trying some of their wine at a restaurant, we wanted to visit their wine store and try some of their other wines. We were warmly greeted by Shannon who poured our flights and described their wines. We had already fallen in love with the New Zealand Savignon Blanc, but quickly gained an appreciation for a number of their other varieties. Shannon was a wonderful host and we will definitely...