I've been to many different Japanese Steak houses. The food varies from chef to chef. Each experience is not the same.

Short review: The ratings are inflated because the manager strongly recommends everyone review on Google and have QR codes at every table. It's talked about multiple times and pressures you to review. Read other reviews with posts to see how people liked / disliked for honesty vs the inflated 5 star with no text. My chef was terrible. They also add an 18% surcharge without informing you upfront... To me that is an instant loss of rating. See long review for more.

Long review:

Major issues: Overcooked food and undercooked food. 18% service charge High pressure for reviews with QR codes on table. Chef wasn't enthusiastic or fun.

I ordered a Sumo which comes with everything. This large plate of food was staggering. Noodles, chicken fried rice, veggies, teriyaki chicken, filet mignon, shrimp, lobster, and scallops. It's a feast.

The chicken in fried rice was overcooked. It wasn't tender it was well dry. Other than that the fried rice was good. The noodles were cooked perfectly and had a good flavor. The vegetables were undercooked and missed the mark. The veggies were large in size and I'm used to smaller carrots and smaller zucchini. Mushrooms didn't come with the veggies which was strange that they aren't included unless you ordered them separately. Teriyaki chicken was also overcooked and dry. The teriyaki sauce tasted a bit sour on the chicken which made me not want to eat the Chicken. Filet mignon was the best of the meats in this meal, I asked for medium as everything else at this point came out undercooked (veggies)... It came out well done. It was still tender though and was quite tasty. Shrimp were also slightly overcooked and didn't have much flavor or spices added. He simply placed them on the grill and flipped and served. Lobster was again... Overcooked and slightly dry. There were some that had decent flavor and other bites has way to much lemon juice that was squeezed unevenly on the lobster. It was also chopped up into random small bits. Scallops were extremely large... Unfortunately another missed food. The scallops were undercooked. I took a bite and it was quite obvious that it was undercooked and I stopped eating all together at this point. Killed my appetite.

Now my loss is simply from the chef. He didn't seem to care, wasn't enthusiastic, and wasn't really into cooking. I've seen so many hibachi chefs do amazing things. His most impressive feat was with fire on his hand on an onion... Missed opportunity after missed opportunity... For the cost of the food, the chef needs to be the best of the best and enjoy his job.

Our waitress was very friendly and outgoing. She did a wonderful job and noticed we didn't want to pack up our scallops. She got the manager to take off $21 off the bill. This was a good gesture on their behalf, but the manager came by and asked we again leave a good review since it was taken off bill. I don't believe in leaving a good review in terms of monetary gain. I'm leaving honest feedback here.

The ending is what finally made me want to rate 2 star vs 3.

The bill came and at this point I had a 7 year old kiddo who wanted to leave so I paid without seeing there was a 18% surcharge tacked on. Then when paying they bring a credit card thing to you and has an additional tip to be added at that point. This tactic pressures you into adding an additional tip without realizing it. Not to mention this added tip is basing on your total balance (INCLUDING THE SURCHARGE). YOUR TIPPING ON TOP OF A TIP. Any restaurants that do this scam artists. Stop doing this!!! I understand if you have a party of 6 or more... But it was my wife, my son and myself.

Funny thing is I more often that not leave 20-25% tip. But hate when it's forced without a heads up or notice.