Five Guys — Restaurant in Fort Worth

Five guys is good. Terrible pricing, but that’s basically just bad pricing with the way things are today. The menu is designed to be simple. Then, add this or that, and bam… you got what you ordered. It’s a good bun, good beef (or so I think), and the toppings are what you make of them. The toppings do have a good quality overall, so I did get crispy onions that didn’t taste of sulphur, snappy tomatoes that didn’t get soggy from the heat, and the grilled shrooms were tight and just as juicy as you would want. It’s simple. The fries are ok, but there is a mountain of them so accuracy by volume there. Everything points to a good burger joint.

Bad stuff is to come though. The hot dogs are just a little less than serviceable. My bun completely broke in half length wise, so that made a hot dog sandwich basically. Speaking of the hot dogs, the menu simplicity is on trial for items like the hot dog. I don’t know if there is a secret language ala in-n-out, but it’s hard to translate to the 18 year old in the back what you are getting at with your order. I tried my best to replicate a Chicago style dog. They don’t have the ingredients to make that (more on that in a moment), and I completely understand that is a huge ask for a menu banking on simplicity. There could be more focus on having a “note” with your order whether online or in store. This could give a better description of what you want to achieve. I’m all for the regular hot dog with mustard and relish, but can we get an option or even significance of sweet or dill for the relish? Online ordering is easy, but the vision that you can craft a simple burger is left wanting if you don’t want a completely belt fed assembly line simple burger. Adding a couple ingredients (or variations of) would add a crazy amount of simple flourishes. Swiss or provolone cheese if you would like a Swiss mushroom burger. The option for a special hot dog like a Chicago dog. If Sonic can do it, then any other restaurant on the face of the earth should be able to. You don’t even have to go too deep with it. Just know how to make it, and let people know how to order it. I don’t need a poppyseed bun. Sport peppers would be great, but slightly less necessary. Heck, put sauerkraut on the ingredients! The possibilities are endless.

Boiling it down, Five Guys does what it’s supposed to do. Simple menu, good ingredients, and pretty fast service. It misses on ease of ordering if you want something memorable. And, I repeat the sentiments of many before me, the prices are a little much. However, if users are saying that they had to pay nearly $50 for two burgers and a large fry… that’s some deluxe stuff. I got two burgers, a hot dog, and a fry for around $40. Too much, but not crazy like previous reviewers.

Price high, quality ingredients, simple food. It’s a burger joint built for the average person, and it won’t be anything more than that until they either expand the menu slightly, or they lower the prices in a way that helps the simplicity of the menu. Think the original McDonalds before Ray Kroc punched it so hard that it became the thing it is today.

Great idea undone by pricing. Will eat again when I specifically want a normal burger with good ingredients for a high price. Also, the hot dogs...

Took my wife here while out running errands on 3/8/25. About 1pm. We usually go to the Arlington Location where we never have issues but were on that side of town. This was our 2nd time to this location. 1st time wasn't good either so we gave it a few months before going back. Stood at the register with no one in line in front of us to place an order for about 5 minutes. Yes they were busy but that was just the beginning. Placed the order, $38 for 2 people and a tip mind you. This is a burger place. All empty tables were filthy, had to clean our own, should have known then what was about to happen. Food was ready. Cheese wasn't Melted, Bacon was not crispy, 1/2 the lower portion of my bun was hard and stale. So much for QC. (I never take food back, I've seen what happens). Fries were only thing right. While eating, one of the employees was on break and heavily making out with their S/O while in uniform. Cool, you are in love but no one eating wants to watch that. Manager, who ever it was, ineffective, staff, lackadaisical. Truly a disappointing experience. 2 stars are for the fries only, hot, right and plentiful.

Considering 5 Guys is the most expensive option for burgers. You'd be better off avoiding this location all together and going to McDonalds. Invest what you don't...

Took almost 30 minutes to get 1 burger and 1 fry & the place wasn’t even busy. Place needs to figure how to properly service orders. Manager sadly don’t know to hire good employees that care about getting the job done. 😤 Example (Asked this young boy “ Can you all refil your ketchup please?” He looks at his coworker and hands me a handful of packets. Which I denied that, asked for them to refil it, so he continued to walk around aimlessly with his iPad. Then luckily saw a manager pop up out of nowhere after 20 min and asked her. Which she did it herself, like if you have 5 workers there and you can’t get 1 of them to fill the dang ketchup? You can’t run a business without training a manager or employees to know their roles and what to do. Someone needs to check this place....