Hogan Alley — Restaurant in Fort Worth

Came in great environment! However…very poor service. I ordered a small and large hot coffee and even tipped in good faith. The person that took my order forgot to make the drinks. It had almost been 45 minutes until I finally asked what happened to the coffee. The other person working apologized and said she forgot to make the coffee, so then she started making them. She was about to make cold coffee until I stopped her and told her they were both hot drinks. After she made them she made two small hot coffee when I had ordered a large and a small. She then went back and simply dumped the small coffee into a large cup and called it a day. The coffee tasted terrible. I didn’t want to even deal with it anymore so I just left. What a shame they have negligent employees...

We discovered this place by accident on a cold walk downtown and decided to warm ourselves with a hot beverage. The five of us, a grandmother, parents and two adult daughters enjoyed the experience greatly! My Northside Latte had an excellent balance of mocha, coffee and spice. My wife enjoyed her Lady May. Mimi satisfied an all day craving for a really good hot chocolate. Our daughters enjoyed a French Dispatch and a decaf coffee that was truly good. It was our first time in, but will definitely NOT be our last. Prices are good. The space is welcoming and very clean. The service is professional and friendly. Please give this...

The first time I was here I walked in, they looked at me as if I was lost. A weird way to greet customers but okay- we ordered our drinks, it was good nothing out of the norm for a coffee spot. Second time: I Stood in front of the register to order only to be ignored. A simple “we will be right with you” anything but nothing. After a while I was like umm okay this service sucks. Brought me back to my first experience here and how awkward it was walking in 🤷🏻‍♀️ i was excited to have potential found a new coffee spot for my friends and I. But we definitely didn’t feel welcomed, we will be spending our weekly get together...