bb.q Chicken Glendale — Restaurant in Glendale

Ordered for a pick up and the lady took my order stated it will be ready in 20-25 mins. Arrived there 35 mins later only to find out they did not even start my order as the lady handed the print out to the cook after I paid for the food. They just WANTED to make sure it was not prank call. The lady said it will be ready in 9-10 mins. This was a second lie as it took about 20-25 minutes. The lady, of course, sensed she was in the wrong and I did not look happy and stated there was a big catering order before my order. However, I think this is a lie also because if it were true then she should have said it will take longer than 20-25 minutes for my order to be ready in the first place. She should have just come clean and said I just wanted to make sure it was a legit order or just apologized. Instead, she decided to go on and lie about the situation. It is sad because the chicken was actually decent but I wouldn’t want to go back to that location because of that lady -...

Order online on doordash. The app said smart water but I got Arrowhead. Beware, they said they never sold SmartWater. Also if you order two Small orders. They're going in one big box if you want it in two separate order. Small boxes. You need to call and specify that. Lastly, they wanted the order number and I was not able to find any confirmation number or order number. Just my email address. Maybe my phone number but I gave them the name and they wouldn't give it to me without the confirmation number. I literally had to open the email and let him see him see the paid order receipt. He should have just asked for the receipt to begin with instead of wasting my time looking for the...

Honestly not sure what's up with these 1-star reviews, but I was pretty satisfied with this place! Next time though, I'm ordering smaller portions. I ended ordering so much for lunch, I totally skipped dinner that night! I thought the wings were pretty good though. The cheeseling wings were really good, but I did notice afterwards, that I was pretty thirsty. Might do a mix of that, and the originals next time to even things out. Lots of the seasoning I felt was sitting there all alone. If I wasn't already full, I would've wished to have more chicken to soak up that...