Menkoi Noodle House — Restaurant in Greenville

This was my first visit here after spending more than 7 years visiting downtown Greenville. Unfortunately, I was not impressed. I visited this restaurant at 8:50 PM on a Thursday night. Note: the closing hour listed on Google (and confirmed by phone) was 9:30 PM, but the closing hour on the door said 11 PM. When I walked in, I quickly realized this was a menu-written-on-the-wall, counter-service, seat-yourself establishment -- some of my most favorite restaurants are the same :-D!! I ordered the edamame appetizer and tonkotsu ramen, while my friend ordered the gyoza appetizer and beef udon. I was disappointed to learn there was no sake (or any other alcoholic beverages) on the menu. A while after ordering, the staff began stacking chairs on tables - not deterred by the five tables still occupied by dinner-eating patrons. Just as I was starting to get worried, my friend's entree (beef udon) arrived! About 3 mins later I got my entree (tonkotsu ramen). Our appetizers were still nowhere in sight. Approximately 5 minutes after the delivery of our entrees, my friend's gyoza arrived. After several more minutes, as I was about to cancel it altogether, the edamame finally arrived. Somehow, it was both overcooked AND cold at the same time (confused emoji). The tonkotsu ramen did not impress with its 3 thin, leathery pork slivers, broken broth, and noodles that looked (and tasted) like they came straight out of a Styrofoam microwaved Cup-of-Noodles. On the up-ish side, the gyoza was pretty good and the beef udon was ok. Overall, Menkoi Noodle House is an average counter-service restaurant, with ok food options, mediocre food preparation, and little to no...

Vegetable ramen wask okay. Noodles were good texture. Stock tasted salty and sweet flavored of mirin and soy sauce and green onion. Sprouts were good. Definitely picked up on the fishy flavor another person mention in the reviews. Gyoza was spicy and wrapper was falling apart. Definitely not like great grandma used to make it. Service was way too slow. There was only one person behind the register to serve everyone and take orders. That was not adequate as people were waiting in line at least 15 minutes. Also like others have said even two months ago the girl at the register who was also serving did not acknowledge anyone in line until she went to take an order. If you have never been here you might wonder if you're supposed to go to another area or order through a kiosk you just haven't noticed. The exception this time from two months ago was that there were no technical issues. Also the response from the owner saying the people behind the register were under some sort of duress ad an excuse of why they didn't acknowledge the customers is a weak argument and at best shows a lack of taking responsibility and thereby showing a willingness to do better in the future. If you won't hire enough people for the pace you need a better layout. Serving bar around the cooking area putting it fresh right into the bowls at their seats. Pull the noodles in front of the patrons of the skill is there. People love watching that. Anyhow.. it was okay to try it once if your hungry and have time. Also.. how about clearing those...

I have been coming here for a little over 4 years and have absolutely loved it up until my last few visits. Specifically the morning/afternoon shift. It started with just bad service and the time after that it was the food. This time it was ALL OF THE ABOVE. I ordered my usual go to; Spicy ramen, Fried Gyoza and Beef Don to go. Received my Gyoza abnormally fast. I typically always get it after the ramen is served. Gyoza was fine but then it took them almost 20 minutes to bring my Ramen. The presentation was awful the noodles were soggy and tasted like they were Top Ramen instant noodles. The broth tasted like water and there was zero spiciness besides the spice I added myself. When they brought my to go order it was the completely wrong item and when I went up to solve the issue the manager then proceeded to say I need to pay an additional $.50 for the right menu item even though it was HIS FAULT for making the wrong one to begin with. I attempted one last try for them to make it right before I left to address all my complaints but all he has to say were excuses and then proceeds to end the conversation with pulling $.50 out of his pocket and hand it to me.

It makes me sad to change my rating about this place I loved eating here all the time but the service and food is just plain awful. Don't waste your time or money here. It's just not...