We love PT’s Coffee. After the manufacturer discontinued the espresso beans I had used for years, I struggled to find a replacement. I eventually tried PT’s Coffee ...ordered as a latte, my usual drink...at one of their stores and really enjoyed the robust flavor of the Flying Monkey espresso blend.
I started buying the beans around 2021–2022 at my local Whole Foods, where a 12 oz. bag cost $11.79 ($0.98/oz.). It was a great deal. However, by about 2023, the beans became increasingly hard to find at Whole Foods. So I began going to the PT’s store at Power & Light to purchase them instead. I noticed the bags sold at PT’s locations are 2 oz. smaller and cost over $4 more per bag. Naturally, I thought: let me order in bulk online - surely that’s cheaper. But after visiting the website and subscribing, I found that the opposite was true. While the subscription saves me a few dollars, the price per ounce is still higher than what I paid at Whole Foods. Here's the math:
12 oz. bag at Whole Foods: $11.79 ($0.98/oz.) 32 oz. bag online: $44.25 ($1.38/oz.) 32 oz. bag with subscription discount: $39.83 ($1.24/oz.)
After realizing this, I reached out to PT’s directly via their website. They responded quickly and explained that they transitioned from 12 oz. to 10 oz. bags to align with their sister company, Bird Rock Coffee, and to match the size preferences of several distribution partners. They also noted that this change came with their first per-ounce price increase since 2017, and that the Whole Foods pricing was a lingering anomaly. I really appreciated their transparency and honesty...it made me want to keep doing business with them.
We no longer live in Kansas City, but I now subscribe to receive a 5 lb. bag (about every 6–8 weeks) for $89.00. The best part is that the beans are roasted the day before they’re shipped, which was never the case with the beans I bought at Whole Foods. I only hope that any potential tariffs aren’t passed on to the customer. I’m very happy with the product and the current price point. There’s not much room for the price to increase unless there’s a corresponding increase in quality or...
Read moreI was just in your downtown Kansas City coffee establishment this morning. I frequent your coffee shop often since I live in the building at the Power and Light Apartments. I was belittled , offended and made feel ashamed because I did not have a mask on as a customer. Your employee was adamantly stating her opinion. ( currently Downtown Kansas City does not require customers to wear a mask.) of course I practice social distancing while on your establishment. This young lady needs to do her job and not pick arguments regarding political/covid stands. I feel hurt and attacked by this over bearing young lady. Your company might want to have discussions and training on attitudes regarding political opinions while they as an employee are...
Read moresmall little shop that had a very eager to learn and inquisitive barista. I asked if he knew how to make a flat white and he wasn’t fully sure and was a bit apprehensive after I shared my bad experience at a “coffeeshop” just down the street. Ended up making a couple of flat whites and with each, his technique improved and he could actually tell the difference. Had a great conversation with him and will definitely be back to this location in the future. The space itself is cozy, not a lot of seating options but just enough. All the patrons during my visit were their to chat with the exception of one that was working on their laptop. Everything was low key and welcoming about this location with a great...
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