McDonald's — Restaurant in Kenosha

Night manager guy that works at this location is extremely rude, condescending, unhelpful and frankly should be fired. I ordered a meal with large fries and they were only half filled. First time that's ever happened to me in all my years going to mcdonalds. Well I didn't notice I got skimped until I drove 15 minutes home after long day at work. It was super late so I didn't feel like calling to complain, left a complaint in the app. Corporate responded saying they forwarded my complaint to the restaurant and never heard anything about it, no refund, coupon or anything. I went back a few days later with my receipt and picture proof of my order and the manager refused to correct the mistake and was extremely disrespectful and condesending making it seem like it was my fault for getting scammed. Well that's the last time I will ever be visiting this location. If you look through the reviews for this location you will find many similar stories about the same rude night manager and the skimping on fries. The disrespectful management clearly rubs off on the employees because some of them give off the same attitude. If you are getting food from this location at night beware of rude employees, and do not leave the drive thru without checking your order first. I would recommend avoiding this location altogether...

New Review 2025: In my opinion something is seriously wrong with McDonald's and it shows at this location. It's like they're trying to be bad. The food is way too expensive, taste like garbage and is served like garbage. My quarter pounder was cold and undercooked. The fries were double cooked and greasy and cold (if you know what I'm talking about when fries are like this put a like below). I felt nauseous after eating this meal. This visit broke me. I'm finally done with McDonald's. So sad to part ways with a company that used to know how to make decent food at a decent price. Here's my old 2019 review: It's McDonald's. It does its job of fast food and does it very well. Don't expect it to be very healthy but there are options for those who do want some relatively healthy fast food (salad without dressing, grilled chicken, Egg McMuffin no cheese, etc.). Would love to see if they could develop a real vegetarian option. That said, I had a double hamburger no ketchup with a $1 Diet Coke. Can't beat it. I don't need to tell you they do fast-food burgers and they do that well. There still is some comfort in knowing what I'm going to get and that it's going to be consistent everywhere in the country. That's what I expect and that's what McDonald's delivers. And that's why they get 5 stars. Agree?...

Went there and ordered on the kiosk and only ordered 4 sandwiches. I waited 20 minutes before going to the counter and they only had 2 of the sandwiches ready and I thought within a minute I’ll have my food. I ended up waiting another 30 minutes and the kitchen was just frozen and nothing was getting done. I ended up leaving without a refund and no food. It’s really disappointing to see the downfall of this location. I really hope they can comeback from this. Its a location that has there soda fountain open in the dining room and that is something all McDonalds should have again. Overall I think we should boycott this McDonald’s I’m not one to leave reviews often but when I do it’s because I believe I have to help the next person avoid what I had been through. McDonald’s is the best restaurant of all time but it’s most definitely past its prime that imo ended in 2023. However again I’m still a believer. McDonald’s really needs to lock in though the staff is not doing their job and management is sloppy. If you go to this location it’s gonna be hit or miss and for some people it’s worth the gamble but in the big 25 they are losing...