Boston Beef by the Sea — Restaurant in Lauderdale-by-the-Sea

So this was my second time here. Figured I'd give the place the benefit of the doubt. A bit disappointing the first time. Second time the same. I was disappointed in the cashier not advising me they charge extra for using a credit card over cash purchases! Buyer beware. They charge the consumer their credit processing fee and then some. Cash bill 41. Card bill 43. Yikes. This will be my last visit here. Nothing special. Lived in Boston north end for most of my life and had many RB sands. For the price I'd rather make my own. The onion buns for the Supreme 3 way are substandard and too buttery. Did not feel like I was special for visiting, ie. No hello. No come back again. Just standard Fort Lauderdale service here is your food, yes I guaged you on price but we are the best. I give this place 2 years max before they fold. No customer service. The steak fries are great though. Would get those again for sure. I hope they beat my prediction, but you can only fool customers for so long. Let your customers know ahead of time that you charge more for using...

Look I’ve been to Boston Beef at least 5 times and the first 2 times were good and I even met the owner and his wife but lately the beef had gristle several times and the service was ABSOLUTELY RIDICULOUSLY SLOW and I’m not the only one saying it as other customers waiting were also commenting . Older guy taking orders and running the fryers was totally ignoring people trying to order because they don’t have fryers with auto timers that raise the basket when they’re done so he has to stand there and make sure the stuff like mozzarella sticks and fries don’t over cook cause they take several minutes ! The woman on the flat top ignores the phone ringing and the people waiting in line because she’s trying to measure out portions , butter and toast buns and cook toppings for the orders they did have ! My point is you know you have a problem with service so fix it period ! I gave a two because the owners are very nice people and the beef is good just hit or miss...

Was looking forward to trying this place as I loooove a good Philly cheesesteak, my top 3 fav meals. I had 2 bites and unfortunately tossed the rest away because I just couldn't (waste of $15 plus delivery, tips, and fees). It had such a fatty taste and smell. Like cheap burger meat being cooked, how McDonald's smells outside. They use American for cheese which is such a disappointment given all the yummy options available here. I've never thrown out a meal before but I really just couldn't.

Originally I gave it a 3 star because it was more about my preferences rather than quality issues. But the owner seems to think everyone has an axe to grind when leaving anything but a 5 star. So here is my sharpened axe.

So you can take your paying customers feedback, or just disagree and blame it on personal vendettas (even though I'm a visitor and this was my first time here). Won't be back. Photo added to prove my post is real, since you don't seem to...