I would give it a zero if I could. It is hard to know where to begin. Firstly, and actually least impactful, was the food. Many of the dishes were served cold. Secondly, they are very "strict" and rigid in "explaining," in a bizarre DMV way, about not allowing any changes to items whatsoever. I can understand a chef taking pride in their creations and not wanting them ruined by an unsuspecting guest, but there are nice ways of explaining that. Thirdly, and most importantly- because dining is experiential- the servers refused at first, as did the chef/owner, to provide us with adequate seating for our party of eleven, despite a reservation. Two four tops just do not cut it, and then arguing and refusing at first to accommodate us with extra room (and there were plenty of empty tables and room available) is just wrong. Fourthly, they NEVER offered us tap water, and simply dropped off three bottles of "flat" water for which they tried to charge us 24$...when it was pointed out that we wanted tap, we were lectured about how we must have misunderstood and not communicated properly. Fifthly, members of our party (adults) were yelled at when they tried to use the bathroom and told they HAD to find their way to the bathroom via a different route. Sixthly, we were told the water bill would be corrected "to make you happy, " after a lengthy and (calm on our part) explanation that we were never told that the "flat" water was not tap water nor told that we were going to be charged significantly for water. WE (used to) give them a lot of business especially huge take out orders and if this is the way normal patrons are treated, I feel just sad for them. What could have been a good experience and with food that previously had been excellent they have a very poor prognosis especially being hidden away and with lots of new competition in the neighborhood. Of their own doing. We would have let it all be and would even give them another chance if at least an apology were offered but that was not even close to...
Read moreThe Rude Chef needs a few corrections to his reply. First. Stating that I did not share the pizzeria with my friends was inaccurate because he was never in the wine bar. So my taste review was based on personal experience. I don't write what I haven't experienced. Second. If I left the restaurant at 8:31 why did expect this review since then? No personal incident had occurred at that time. Third. The restaurant and bar were virtually empty when my group left. I had just provided my information for joining the wine club.if they supposedly waited for 5 minutes the Lahey could have easily called me. Fifth. The real problem and why this escalated is that this Rude Chef should never have yelled at me and then my assistant. He should not be interacting with the public unless he only wants his ego stroked. As one can see in his reply he took an unnecessary cheap shot in assuming working for me is anything like dealing with a prima dona Chef. He complains he doesn't like the way YELP has changed. I think it is for not only finding good suggestions for dining but it is also expose places where a professional cannot treat their clientele rudely. Lastly. We did not pick up the food until after 3, never represented that anyone would be dining in, but my assistant couldn't pick up the food until then because the Rude Chef had unilaterally canceled my wine club membership and demanded back his wooden key with a number on it before he would give her the food. I was meeting off site with clients so that piece wasn't readily available. Yet another wrong representation and assumption of illwill on my part. What I needed was just a night out with friends. What it turned out to be was a spiteful nightmare because by a professional who has already failed to appreciate the chaos that we've all experienced in the last 2 years and be grateful for all of us trying to enjoy...
Read moreCinque Terre West is a delightful gem that transports you straight to the charming coastal villages of Italy. This warm, family-run restaurant captures the essence of the Cinque Terre region with its inviting ambiance and authentic Italian cuisine.
The menu boasts a variety of classic dishes that are sure to please any palate. Their pizzas are a must-try, featuring a perfectly crisp crust and fresh toppings that evoke traditional Italian flavors. Spaghetti di Mare - Calamari, mussels, scallops, clams, shrimp, garlic, white wine, cherry tomato is rich and hearty, embodying the comfort of homemade cooking. Fresh grilled fish and succulent steaks round out the menu, showcasing the quality of ingredients and the skill of the kitchen.
What sets Cinque Terre West apart are the creative twists on traditional dishes. The crudo is a refreshing take that highlights the freshness of the ingredients, while the lasagna and salads are elevated with unique touches that make them stand out.
The friendly service adds to the overall experience, making you feel like part of the family rather than just another customer. Whether you're looking for a cozy dinner with loved ones or a special occasion celebration, Cinque Terre West is a slice of Italy that should not be missed. Highly recommended for a true taste of Italian...
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