Coffee driven used to be my favorite coffee spot that Iād tell everyone to go to back when Destiny was running the show, and still for a little while after she left. Since then, itās slowly gone downhill. It started when I would have to repeat my order several times while sitting there and still receive it wrong (not a complicated order), then it felt less friendly of a place to stop (but maybe only for me, because several times Iād wait while baristas would carry on their convos with other customers or themselves). The quality of the drinks ultimately led me to stop coming on a regular basis, when more often than not they just didnāt taste good (Janette is great though, when I catch her!). They seem to focus a lot on energy drinks now, so Iām sure itās still a great option for that.
One other thing they started doing is stopped giving access to their POS tablet and instead ask if youād like to tip, and add it themselves. I tip what I feel is a above normal but it has bothered me I canāt see it/do it myself. A couple times they havenāt even asked. It turns out when they donāt ask, they just add a dollar. Itās the bare minimum I would do for them, but to not be asked and have it added just feels wrong somehow. My husband wonāt return because of it.
Sad to not have them as my go-to reliable...
Ā Ā Ā Read moreThis place was my favorite for a long time but the past few months they have hired staff that is not experienced AT ALL.. THE girl today it took me 25 minutes to get my drink and it is clear she forgot the actual lotus cuz my drink tastes like cream, flavoring syrup and soda water.. by far the worst experience to date.. almost 9.00 thrown In the trash.. I was behind 1 other car and it took get hef 25 minutes to get me my incorrectly made drink and I got charged almost 9.00 for cream.. soda water and syrup.. Iāve been drinking lotus Italian sodas for a good 10 years now and know itās flavor.. SHE definately did not put it in. Iām late for work now and not about to go back and wait another 25 minutes for a correctly made drink.. guess Iāll just have to get a reD bull at work. This is the second clearly NOT experienced barista they have hired in like 3 months.. I complained to management about the first one.. they did nothing.. she eventually got a little better but now this new one made me a lotus Italian soda and forgot the lotus.. ALL AFTER WAITING 25 minutes in line as the second...
Ā Ā Ā Read moreCoffee Driven has become my new go to coffee place! I just moved to the area from out of state and I'm not used to there not being a bunch of coffee chain shops on every corner so I've been struggling to find my go to spot that isn't just Starbucks. I saw this place on maps and it had good reviews so I thought I would give them a chance. The coffee was amazing and the baristas are always so nice! In fact just today I ordered a coffee that I wasn't quite happy with (completely on me not reading the ingredients and nothing to do with the barista or how it was made) and I was super nervous about whether or not I should come back to ask to get it fixed. Well I did finally make my way back and the barista who helped me was so patient and kind. She remade my coffee with different ingredients and even waited for me to try a sip to make sure I was happy with my coffee. She didn't have to do any of that and I was fully prepared to buy a new drink. So thank you to that barista for going above and beyond for me. I will for sure be a regular...
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