I always get coffee from here through Uber eats & Starbucks always mess up my order I will order whipped cream on my drink, it will say on the cup label whipped cream it but barista will forget to add it, I will add caramel drizzle it will say caramel drizzle on cup label but the drink will have no caramel drizzle I will order caramel syrup it will say caramel syrup on the cup label but will not have in the drink it’s disappointing because Uber eats charges extra for this stuff and not cheap so they really need to pay attention to the details of the drink order because missing items I pay for & you get paid for but don’t receive very often I got tired of calling & complaining it was 4x a week I’d order & literally 3x my orders would have missing add on’s which completely ruins the drink for me if I had a vehicle I would go order myself because a $6 drinks ends up costing me $13 and to pay $13 for a drink half the money is for add ons like I said Uber eats is expensive it would be nice to have that I understand making a mistake here there you could be busy but I order four times a week and three of those times my orders are always messed up I suggest that when it comes to Uber eats that you really pay attention to the detail because people are paying a lot of extra money for those add-ons that may seem...
Read moreOkay...I am normally not a Starbucks customer only because the prices are truly high. I prefer Dunkin’ Donuts only because I get what I want at a very 👌decent price. On this particular day, I wanted to give my wonderful mother in law a treat because she loves💕 iced coffee and she deserves the best. 😊So, since I’m not too familiar with what they have I accidentally ordered an all white milkshake looking drink that obviously had no coffee in it. ( and of course I treated myself too) Whoopsie...not what I wanted! When the girl handed it to me I immediately asked her if this drink had any coffee in it and it did not. She was so quick to tell me she can change it to something else and I was so shocked 😳!!! Like for real! They were busy that day plus the drinks take time to make. Not only did she not hesitate to make me something else, she let me keep the milkshake looking drink which was a vanilla bean drink with cool whip!!! Yum yum 😋 but not for me... But she blessed me and I was now able to bless yet another...my sister in law! 😊👏. So I would say my first experience buying from a Starbucks other than from an airport was a great experience. So it ended up being a wonderful Sunday afternoon...sipping on a Starbucks with my mom and sis in law!...
Read moreIf you have somewhere to be, do not think you're making a quick stop here.
Always an incredibly long line (drive thru and inside) which means extended wait times. Don't even bother ordering ahead as they rarely are able to have your order ready in the estimated time given on the app.
My rating reflects my most recent visit. I ordered ahead of time through the app which gave me an 8-10 minute timeframe for my order to be ready. The drive thru line was to the road so I opted to go inside to pick up. I checked in at the register and they said to wait and they'll be making my 2 drinks shortly (already at the 10 minute mark). While waiting I see them churning out drinks for the drive thru. After 5 minutes a barista starts apologizing to the small crowd inside waiting stating a 25 cup order came in through a delivery service. I don't understand how that takes priority over customers who are physically there waiting or why there aren't limits on the amount of items you can order through a 3rd party vendor.
After another 5 minutes of waiting I finally received my drinks. Unfortunately you can't cancel an order made through the app or else I wouldn't have wasted that...
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