Huey's Downtown — Restaurant in Memphis

Intro: I went to Huey's downtown Memphis location around 1040 pm, on 16_Dec_2023 🌙 and there was a decent crowd at the bar. I sat at the bar for around five (5) minutes before I mentioned something to the bartender ( David ) regarding service_ordering an entrée. David came to my aid as if he was ready to play spades ( I laugh ). We discussed the menu briefly before my indecisiveness prompted David to attend to other customers. Understood

Flow: After a quick conversation with a regular customer, debating between the chicken options. I settled on the wings. I noticed that David was busy at the time and Matthew ( primary bartender ) was in direct proximity. I assumed Matthew was not very customer service-oriented due to no interaction with me before this encounter. Therefore, I asked Matthew if I could get * David * to assist me. “Matthew” insisted that he could assist me. I unfortunately said “Yes” Be my guess, as to what happened next. I ordered Wings with special attention to * Crispy *. I have a question for Matthew regarding the specifications of my order to ensure taste buds' satisfaction. I noticed that Matthew did not seem very busy at the time. I said, “Excuse me, Sir, I know you are busy.” Matthew looked at me and stated, *Yeah, I am busy and tended to the other customers, as if I did not exist. Matthew could have easily informed me that he would converse with me shortly. Or, asked what did I need since he had not started the conversation with the other presumed paying patrons. The young lady next to me was shocked at Matthew's statement, as I was too. Appalled by it all, I immediately approached the end of the bar near the kitchen and asked one of the servers if I could converse with the manager. Who to my surprise was [ David ]. I inform the manager “David” of the Situation. David says I hate to hear that. So would you like a table and I can have someone else wait on you? I said, “I would like for you to assist me.” David says, naw I cannot, I am the manager. I was just there helping Matthew get caught up. What do you want me to do?

Baffled at the manager's response. To no avail, I provided my perspective of how I felt Matthew treated me as a human and paying patron. The manager states, “My job is to make you happy. Not tell you how I am going to discipline my staff.” Settled on not spending a PENNY more than what I already accrued. I had not yet paid my bill for the wings. David asks, would you like to pay your tab? I respond with, “Yes, please”. Interesting

Note: The business can not ensure I am satisfied with my purchase, yet solidify that the trade is paid. . .

Gratuity: Mandatory 15% NoGo:❌️ Order: Crispy Wings Item 1:❌️ Wing reveal. I have eaten at Huey's several times over the past few years. Rarely this location. The wings have always been a hit from my recollection. This particular time the wings were wet and not as crispy as they normally are. Set on not wasting my money. I went home and placed the wings in an air fryer to obtain the desired crunch _crisp.

Due to the course of events that night. I did not feel comfortable providing my feedback to the present leadership team. I do not plan on visiting this location in the...

Sat at the bar, Labor Day, at noon. I ordered salmon and it was a little dry on one side and I didn’t see that. So when I started to chew my throat became dry and I had a dry cough. The bartender, who didn’t bring my extra side out early or order my sauce came over and asked me repeatedly, sir are you OK?, I shook my head. Yes, but I still needed to get some water in me and continue to cough until the body was through coughing and believe it or not I actually couldn’t use my throat to answer all of her GD questions. Then she said you better be OK cause I don’t know CPR and that was supposed to get a laugh., Once I finally looked up from coughing I said, could you just leave me alone and let me finish eating? She used my coughing episode to simply humiliate me with a kind of joke, like “ I don’t know CPR so I guess you’re gonna die. That’s the kind of joke, It would be funny to a narcissist.

I went to medical school. I’m trained to know thr classic actions of the narcissist and when you call them out on their stuff, they have to run and get a mob.

So she stormed away and went into the kitchen and then all the kitchen staff came out and gave me the stink eye from both sides of the kitchen bar area. So always remember this. If somebody’s coughing, they actually can’t answer your questions. 3 nights ago my AC unit caught on fire and I have had a dry throat ever since. I wasn’t gasping, I wasn’t holding my throat, it was no emergency! I was just having a dry cough. Anyway welcome to the age of the millennial social scorn.

I have been eating with this company for 30 years, mostly on Madison, It’s a more mature “all about the customer” staff. Not so here. If you’re a boomer, you will be blasted. Seen it here 3 or 4 times already. Not coming back. “Asia is too far away from home”. I saw the bartender bus several stations, pick up stuff from the floor, never washed her hands once! Then made drinks, stuck lemons on tea. I only tipped $.80 on $20. I made a living waiting tables for several years and I did get stiffed a few times in my life and I have only stiff or under tipped a couple of times in my life and this is one of them. You got to understand that millennials deal in social currency, and to take down and humiliate a boomer like me and have the entire kitchen staff come out and give me the stink was was her pay! So this bartender wants me to laugh at a joke where upon she tells me you better not need somebody that can do CPR because I can’t help, so the whole set up was, I’m gonna let you die! ha ha ha. Why not just stop trying to be the center of attention...

It was ok. They close on Fridays at 12 so just be aware. For downtown they are right on the corner. After 8 pm they charge gratuity on all checks. I feel like the service we had was ok. The wings we got were seasoned wet so if you like your wings wet, then you will like them. I like my wings seasoned but crispy. The chicken sandwich i ordered was ok. DON'T GET CAJUN SEASONING. It was nasty. My hubby's burger looked ok. NOW THEM ONION rings were hot, Crispy and 🔥. If i ever go back, i will be getting those lol. The tea we had tasted like they mixed it with Splenda. They have a lot of options on the menu but mainly burgers. It is very expensive and everything is a separate cost. The burgers don't come with fries so you have to pay separately. All we got was a chicken sandwich with fries burger and fries, two sweet teas one alcohol drink, and 8 wings that cost $15 and spent a total of 85 dollars.... Not worth the little food we got but each his own. They do have a bar so my thing is next time we will go for drinks only. If you're drunk and hungry then this is a place for you bc the food will...