Downtown Kitchen has a number of things going for it: hip design, great food selection to suit a variety of appetites, convenient location for US Bank and 833 E Michigan employees/visitors. I chose the soup and salad bar and it was good... although the chicken soup was a little bland. The thing is...I found the prices to be on the high side, and I live/work in Chicago so that's saying something. I don't mind paying more for better quality ingredients and the like, yet I can't say that that equation applies in the case of Downtown Kitchen. My guess is that the higher prices are more to do with a captive audience...there are few (to no) alternatives nearby, And given the colder temps lately, it's unlikely one would venture outside to save a couple bucks. Overall, not bad, and I'll probably return, just a bit surprised...
Read moreDecent selections but needs more meat entrees! Mostly pastas, wraps, salads, sushi, soups, vegetable pizzas, bakery, etc. where meat is an extra add-on (if even available). I feel like it's just burgers or chicken strips (not always available) for the meat options as a main course, which is very unlike the other Bartolotta brands where they don't try to push people through as fast as possible. Normal Bartolotta restaurants offer so much more, and this is akin to the Scion of the brand that has better (Toyota), and luxury dining (Lexus-like, if you're catching my car analogy). For my rating, it comes down to value and selecrion, at an average spend of $9-11 lunches/person, i think it could be improved. Spending that price to get a half rack of Bartolotta ribs would be...
Read moreI work in the same building as DK so I go there often. This moring I stopped in to order toast (with avacado spread). It seems like everytime I go there I am charged something different and the younger (hispanic) ladies at the register are rude and tend to snicker instead of taking my comments serious. I had the same thing happen yesterday and when the cashier found out she was wrong she offered no apology and proceeded to refund me the $4+ I was overcharged and treated me as if I was bothering her. I am very disappointed in the service, I don't think my money is a...
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